"Keep up the great work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Finding the product was fast and easy plus price was comparable or better"
“We are so happy to hear that you were able to find the items that you needed here and that you are pleased with the price, thank you for taking the time to leave a review have a wonderful day!”
"We always get are supplies very fast"
“Hello, we are pleased to hear you received your orders in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”
"Always receive shipments fasts! Well packed! Great customer service!"
“Hi Randall, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Prices were great but checkout very difficult"
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com. ”
"Easy as 1-2-3. The app was easy to use"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Have used for yearly best ever"
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day!”
"Ordered an item and it never shipped so I emailed and they said it was on back order So I canceled.
Would have liked to have known it wasn’t shipping."
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. I apologize for any frustration this may have caused.”
"Ordered a special mattress on 4/5 it still has not arrived! Allegedly was held up by the vendor!! It was paid in full why the hold up? "
“Hello Mark, we sincerely apologize for the frustration and inconvenience this may have caused you. Your Mattress is scheduled to be delivered today. Please feel free to contact us on our website through live chat or call us at (800) 397-5899 to get further information on the tracking number. ”
"The shipping is expensive, but."
“Hi Rita, We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team. ”
"I only need small amounts of oxygen supplies and Vitality is a good solution and good price "
“Hi Tim, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
"Easy to navigate! Product availability and speedy delivery!"
“Hello Gillian, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"Marathon is great product and vitality delivered it early very pleased."
“Hi Dan, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”
"Only after I placed the order and then had to provide a doctors prescription did you tell me the product was discontinued. "
“Hello Carlo, We are sorry that you are disappointed but appreciate your feedback. We sent the order to the manufacturer to have it shipped but unfortunately, they got back to us stating the item has been discontinued which we have updated on our website. We are committed to providing you with a great experience and hope you give us another chance in the future. ”
"I don't understand y'all give me a call to save I put the code in I never say I don't understand FS75"
“Hi Patricia, We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”