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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.38/5

Verified
1/5

2023-04-14

You did not give promised discounts

"I gave my email address and you did not email the discount code

I added to the cart untill my order was over $100 and I was not given free shipping. I took items out beause of your to stand by your promses.

Unimpressed but I like th Omron brand and you were high on the search. I will look at over vendors when i need to reorder
"


Rep reply posted 2023-04-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Terri, thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. We hope you give us another try, and if you have a discount issue, please reach out and we are more than happy to get it resolved for you. Please contact us at suppport@vitalitymedical.com with any questions or concerns. Thank you”


Verified
5/5

2023-04-14

quality and convience

"Quick reliable shipping, always amazing deals on durable professional equipment needed. Their products are quality and you know with confidence what you are getting and will be top notch in your profession."


Rep reply posted 2023-04-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Jack, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-04-13

"I don’t write well and don’t know what to say except that I like these wipes. "


Rep reply posted 2023-04-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Sharyn, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
2/5

2023-04-13

Took twice as long to use,

"I found your web site very hard to use."


Rep reply posted 2023-04-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Mary, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-04-13

Always There For me

"Vitality Medical always seems to have what I am looking for. And I look for a lot of different things. Thanks."


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Scott, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-04-13

Speedy action

"Vitality Medical is a one stop shopping when you need products and don’t want to go through insurance."


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Susan, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
3/5

2023-04-13

"I was unable to initiate the 5% discount. It appeared that much more marketing info input was demanded, so I just moved on and let it go."


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Don, We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
4/5

2023-04-13

easy set up

"great service easy to work with"


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Rebecca, We’re so happy to hear you had a good experience. See you next time! ”


Verified
5/5

2023-04-13

Many th

"Always have what I need for a good price "


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Mary, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-04-12

Easy checkout and good pricing

"Very well organized website for easy browsing and selection of medical supplies. "


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Helen, we're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-04-12

Products

"Just what I was looking for I love the products "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Karen, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon! ”


Verified
5/5

2023-04-12

Efficient online supp

"Couldn’t get discount code to work. Customer service rep supplied the answer and, voila! Happy customer!"


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Dawn, We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
4/5

2023-04-12

Best price ...

"... I could find on the item I needed. Thanx!"


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Mark, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
4/5

2023-04-12

"I had problems with the credit card window not working several times."


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Lynne, thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-04-12

Very Reliable

"Always get my order quickly and with no mistakes."


Rep reply posted 2023-04-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello June, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”