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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-04-05

ALWAYS HAVE WHAT I NEED

"The orders are consistent and I always get what I am expecting. Their selection is beneficial and I like the products."


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Kendall, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”


Verified
5/5

2023-04-05

braun thermo scan filter

"your site is straight forward"


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Rick, we're so happy that you had a positive experience with our website. Thank you for your business.”


Verified
2/5

2023-04-05

SLOW

"REVIEW / ORDER PROCESS IS TO SLOW. "


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello James, thank you for the feedback. It’s important for us to know how we can better serve our customers and your comments will be shared with higher management. ”


Verified
5/5

2023-04-05

Online shopping

"I love how easy and convenient this website is. I love the discount codes to save money! "


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jacqueline, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
1/5

2023-04-05

Couldnt redeam 5%

"I signed up but it wouldn't let me redeem 5%off. Kinda disappointing for a first time customer "


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Amber, we apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”


Verified
5/5

2023-04-05

One Stop Medical Supplies

"Love how easy it was to purchase everything I needed!"


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Amy, we're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”


Verified
5/5

2023-04-05

Arrived quickly

"Arrived quickly, exactly as described ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Lynne, thanks for the great review. We look forward to seeing you again soon! ”


Verified
1/5

2023-04-05

"never receive 5% discount even though signed up"


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Aaron, we apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”


Verified
5/5

2023-04-04

P4Me

"My choice for several years now."


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Don, we’re so happy to hear you had a good experience. See you next time! ”


Verified
2/5

2023-04-04

Expensive shipping, tedious navigation

"Yiour Search method is not very precise, forcing customers to wade through pages, on which many choices are irrelevant."


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Gary, Thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. Your comments will be passed along to the management team. ”


Verified
1/5

2023-04-04

Product is not leak proof

"The the purpose of the thing is so that it contains your incontinence. But the problem is it doesn't contain it for much longer than 1 hour and then it leaks all over your pants and onto the floor. Terrible, terrible product.

I have bought non-reusable pads which will work for the cheap ones 3 hours and the expensive ones 16 hours.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Philip, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-04-04

Best Price Product

"Most reasonable and convenient to buy smaller quantity product with the best price. Thank you."


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Sharon, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon! ”


Verified
5/5

2023-04-04

Product was as advertised and quick delivery

"Satisfied with delivery and the product was exactly what I needed"


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Judy, we are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-04-04

"Ordering was fairly easy for a senior citizen like me. Shipping fees seem high. Costs more to ship than one of the product"


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Donna, we're so happy that you had a positive experience with our website in regard to shipping we will forward your comments to higher management. ”


Verified
5/5

2023-04-04

Quick and Easy

"I logged in and in 5 minutes placed my order. This was great specially that it was my first time on the site."


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Heshman, really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”