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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-04-07

Extremely good prices..

"by far the best prices I have found online"


Rep reply posted 2023-04-07
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Brandy, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-04-07

Quick & Easy

"I’ve been looking for these two products & found them on this site..
I was so relieved to to find them both. Thank you so much.
"


Rep reply posted 2023-04-07
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Vickie, we are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-04-07

Checkout!

"I got checked out quick! I was trying to buy these items on another web sight & couldn’t get checked out quick enough so I chose this one & I’m glad I did!
"


Rep reply posted 2023-04-07
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Charles, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
1/5

2023-04-06

Excessive after market info collection

"Too many tries to get email/phone for after market soliciting"


Rep reply posted 2023-04-07
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Evelyn, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. ”


Verified
5/5

2023-04-06

Awsome!

"I love vitality medical supplies because the shipping is fast they never disappoint! Thank you!"


Rep reply posted 2023-04-07
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Narda, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
5/5

2023-04-06

Easy peasy

"Very busy took me 5 minutes to order"


Rep reply posted 2023-04-07
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Daniel, thanks for the great review. We look forward to seeing you again soon! ”


Verified
5/5

2023-04-06

Easy ordering online

"Very easy to place the order online "


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello James, we're so happy that you had a positive experience with our website. Thank you for your business! ”


Verified
2/5

2023-04-06

Securiy lacking

"I couldn't enter my security code as the curser was ahead of the number in the blank. I finally was able toenter the security code after20 minutes on something else."


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Bruce, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. ”


Verified
1/5

2023-04-06

"When spending over $175 I should not have to pay shipping charges."


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Dorothy, thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
1/5

2023-04-05

Expensive Shipping

"$20 for shipping for two lightweight items - checking Amazon next time"


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Sean, We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team. ”


Verified
5/5

2023-04-05

Just what the Family needed

"Moving through the website was quite easy. I was so amazed that the very item I was looking for was available and in stock. The Family will be very pleased when the item is received."


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Valorie, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified Vitality Medical Shopper
Verified
5/5

2023-04-05

Hreat

"Everything was east tor order, I just hope it comes directly to my parents address as requested. This items seems to go fast "


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Diane, we are so delighted to hear your feedback. You will receive tracking information by e-mail once the order ships out. Thank you for your business and your positive review. ”


Verified
5/5

2023-04-05

Stood behind the prodct.

"The product arrived with shipping damage. Vitality Medical responded to my email and took care of my concerns."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Tom, really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
5/5

2023-04-05

Easy

"Had the product I was looking for and the price was reasonable."


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Anthony, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-04-05

Helpful Products

"I am so glad I have found this site. The products are easily searched for and the product numbers remain consistent which makes finding a product I know has worked easy."


Rep reply posted 2023-04-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Cynthia, We're so happy that you had a positive experience with our website. Thank you for your business. ”