"I'm very satisfied with my ordering process. My items arrived earlier than stated. My products were exactly as described. "
"reordering, these are a lifetime thing for my hubby and i like to have many on hand to avoid any smells"
“Hello, Thank you for the positive review! We are glad to hear the item worked so well for your husband. We hope to see you guys again soon! ”
"First time to purchase from company."
“Hello Ralph, we appreciate the review. Thanks for taking the time. Have a wonderful day! ”
"So, except for the shipping, I really like this site for medical products. I've yet to have any problems with delivery."
“Hello Marlene, really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”
"There was really nothing that stood out about my order fulfillment from vitality. I do wish they had made it known that they were discontinuing the product that I ordered. If they had I could have ordered 1 or 2 more instead of finding out they were discontinued after I had it in my cart to reorder it a week later. When I went to pay for my order the item suddenly disappeared from my order, and then I had to call in only to find out that it had been discontinued. "
"I used these weights years ago, lost them in moving, SO happy to find them again, for sure they work and I'd recommend all ladies to use them! Best prevention against incontinence I can think of!!"
“Hello Julia, Thank you for the positive review! We are glad to hear the item worked so well for you and were able to find it again! We hope you enjoy the rest of your day! ”
"Satisfied with merchandise "
“Hello Dini, glad to learn your experience was a positive one. Hope to see you again in the near future! ”
"Decent shipping and best price I can find. "
“Hello Shaina, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Excellent product at a good price"
“Thank you for the review, we appreciate your feedback, have a great day. ”
"Super rapid delivery.Outstanding product,exactly as advertised. Very pleased."
“Hello Karen, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"Shipping cost seemed extremely high for this small/flat/light item!!!"
“Hello Margaret, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management to look further into the shipping. ”
"Easy to find, easy to order! Wonderful price on urinary catheter supplies!"
“Hello Cheryl, that’s wonderful to hear. Thanks so much for leaving us a review. We hope you enjoy the rest of your day! ”
"Doesn’t matter how much you buy. They still charge for shipping. "
“Hello Mohamad, we do apologize for the miscommunication. There can only be one discount applied per order. We do at times offer free shipping if you are subscribed to our e-mail discounts. Please let us know if you have any questions. Thank you, ”
"took two shipments to get it all but packaged great"
“Hello Ryan, we are so delighted to hear your feedback. Thank you for your business and your positive review. ”
"GOOD EASY AND COMFORTABLE ..."
“Hello Mario, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon! ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Julie, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”