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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-04-03

It was quick and easy

"I needed a feeding button for my niece and buying them here was easy and with no issues at all, the shipment was fast and the package was well handled. I totally recomend it."

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Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Felipe, We're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”


Verified
5/5

2023-04-03

Mamma Nurse loves support

"Ordered a new pair of suppot at a good price with a good review from USA made product w/free shipping "


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Vicky, That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day! ”


Verified
5/5

2023-04-03

DO IT YOURSELF WOUND CARE

"My daughter has lymphatic ulcers on her legs. She is fighting to get health insurance. Until then, I am the NURSE. Thank you for having a variety of items, no prescription required, competitive pricing and fast shipping."


Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Laura, we are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review and we hope for a fast recovery for your daughter. We hope you enjoy the rest of your day! ”


Verified
4/5

2023-04-03

Great Resource

"This was the perfect nutrition resource for my mother."

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Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Audrey, we're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”


Verified
5/5

2023-04-03

Price

"Best price, great service."

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Rep reply posted 2023-04-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Thomas, thanks so much for the kind words. See you soon! ”


Verified
5/5

2023-04-03

Great service

"Love everything so far - good prices, customer service, shipping. Products are as expected"


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
2/5

2023-04-03

buggy

"couldn't process express or cc payment with an entry in 2nd address line field (entered a period)"


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future if there was any error codes or pop-ups that it had given you. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com.”


Verified
5/5

2023-04-03

"Always a good experience. Thank you "


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
3/5

2023-04-03

Its expensive but it works

"Expensive stuff. Works great though. "


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback and are happy to hear it works good for you, have a great day.”


Verified
4/5

2023-04-03

Somewhat satisfied

"The payment section was a bit difficult it kept rejecting my payment info for paypal and credit card numbers"


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to let us know. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”


Verified
1/5

2023-04-03

"after filling out all the data your system would not take my credit card
on yhe third the worked
"


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future with any error codes or pop-ups that you may have seen. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com. ”


Verified
5/5

2023-04-03

Quick service

"The ordering process was quick and easy. Paying with PayPal was also simple."


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, we hope to see you again soon have a great day! ”


Verified
5/5

2023-04-03

Good

"The experience is good the products is good the communication is very nice 100 % recommended "


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experience has been pleasant and your needs are taken care of. We hope to see you again, have an amazing day!”


Verified
1/5

2023-04-02

Rip off central

"I ordered a box of 50 4 in x 4 in gauze pads and only received 25. They never followed up or made any attempt to fix it. They are horrible and I urge anyone to find your products elsewhere, save yourself money and time!!"

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Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to help clarify that the box of 50 ordered contains 25 packets with two in each packet amounting to the 50 total we apologize for any confusion. If you would like you can also follow up at return@vitalitymedical.com and again we apologize for any frustration.”


Verified
5/5

2023-04-02

Great company for medical supplies

"I love this company. They offer a wide variety of options and they ship quickly. Thank you vitality medical"


Rep reply posted 2023-04-10
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, we are glad that your experience has been a pleasant one and that you were able to find the items needed here. We appreciate you taking the time to leave a review, have a wonderful day!”