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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
1/5

2023-03-05

Disgusting

"It was delivered almost two weeks later, box damaged, without packaging and with indications of being a used device and with the visibly dirty container and we all know what the medical use of this device is. Definitely asking for my money back. If I could upload photos I would."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-07
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. Please provide a picture of the damaged product and your order number to return@vitalitymedical.com and we will make sure this is resolved. Please let us know if you have any questions. Thank you, ”


Verified
5/5

2023-03-04

Happy Camper

"Ordering went smoothly and quickly! Thank You"


Verified
5/5

2023-03-01

Great quality drapes

"I perform pelvic exams and find these drapes to be perfect for coverage and comfort. They feel good on skin & don't easily rip. "


Verified
5/5

2023-02-27

Prompt delivery

"Prompt and complete delivery. The unit was exactly what I wanted"


Verified
5/5

2023-02-27

Great Products

"Easy to find and order.
Excellent site!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-23

Orderibg

"I’m just reviewing the ordering experience—I had some trouble finding this product so I was very pleased to find them. Ordering process was easy and smooth"


Rep reply posted 2023-02-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
4/5

2023-02-21

Good products, Good prices

"My brother likes the slide-tap drainage spout on these bags. They are hard to find. They leak less than the screw tap type."


Rep reply posted 2023-02-24
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
4/5

2023-02-14

Easy to use

"I ordered for a science experiment."


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback, have a great day. ”


Verified
5/5

2023-02-14

Service Service Service

"Lots of important products I see I need."


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
2/5

2023-02-13

pumps that don't

"not happy with the product"


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and will relay this to the team. ”


Verified
5/5

2023-02-13

"pleased with the product and especially appreciate the prompt delivery. thank you."


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-02-11

quick and easy

"appreciate the easy way to order items and they are in stock. "


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
4/5

2023-02-10

Awesome ser

"I had to call few days ago. The guy was great. Took my order with ease. I’ve ordered from y’all before. Love the fast shipping most!"


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-02-10

New to Vitality

"Found staff to be knowledgeable and helpful. Hoping for a good result when order arrives. "


Rep reply posted 2023-02-15
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-02-09

Great Price

"The product met my expectations and the price convinced me to buy."


Rep reply posted 2023-02-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”