"Always easy to navigate supply orders"
"The product I was looking for, at a great price!"
“Hi Steven, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Website extremely easy to navigate."
“Hello Amber, We're so happy that you had a positive experience with our website. Thank you for your business. ”
"When I picked the item I wanted and put it in my shopping cart the picture was always the same. The water bottle instead of the backrest and the shopping bag."
“Hello Donna, Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. ”
"Easy to access and always fast service "
“Hello Gessy, We're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”
"Easy website and easy order! Looks good."
“Hello Stephen, We're so happy that you had a positive experience with our website. Thank you for your business. ”
"The system did what I expected"
“Hello Philip, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction please reach out with any suggestions at support@vitalitymedical.com ”
"Nursing home runs out of things my son needs, so you all great backup."
“Hello De, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"Making purchases are so very easy. Wasn't very happy about the three to five working days but if that's the best they can do I'll be waiting"
“Hello Sandra, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"The website offered 5% off but you have to agree to receive spam advertisements - I agreed but got no discount code. Had to call the company to get it. Not exactly seamless. But Augustine in sales helped me get the code - he was polite"
“Hello Donna, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"I tried to apply for the 5% discount and it would not let me so therefore I had to pay full price so you tell me why should I be satisfied totally bogus but I did order it product because I need it"
“Hello Wayne, We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”
"We are a repeat customer of Vitality Medical and always find the urinary products we need with quality name brands. Great prices."
“Hello Denny, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"I was sent an email telling me I could get free shipping on orders over 35 dollars. When I checked out, I couldn't use the code you sent me.
very disappointed!"
“Hello James, I sincerely apologize for the miscommunication. This is normally for the recurring order subscription for free shipping over $35. Please let us know if you have any further questions or concerns.
Thank you, ”
"My prive almost doubles with shipping "
“Hello Chanda, Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. ”
"The coupon FS35 did not work and my order was about $100 I was excited to use it and disappointed when it didn’t work "
“Hello Yamira, I do see you left another review I want to inform you the reason why the order did not take the FS35 was that there is a free shipping coupon added to the order. I sincerely apologize. Please let us know if you have any questions on this support@vitalitymedical.com ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Ferna, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”