"Very easy to order. Have had good experience with company in the past."
"I don't like entering my credit card online"
“Hello, that is no problem! You are more than welcome to contact Customer Service at (800) 397-5899 and they will be more than happy to place the order for you over the phone. Or if you want to place the order online without putting your credit card information, we also do accept PayPal as a payment option. ”
"They are fast and the best place to order from...."
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"Found what I needed on your site, hope to get item with in the 3 to 5 day lead time."
“Hello, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"First time ordering, I was not expecting to pay any shipping fee. "
“Hello Nayereh, we sincerely apologize that your first time with us was not a 5-star experience. I do see your order was applied for a $10.47 discount and shipping was $10.70. Your shipping was technically 0.23 cents, if you have any questions or concerns please reach out at support@vitalitymedical.com ”
"Entered code for free shipping, but charged shopping anyway"
“Hello Portia, we apologize that we couldn't make your experience a 5-star. Please contact support@vitalitymedical.com with the discount code to look further into this. Thank you, ”
"even if i used promo code it dont make any difference "
“Hello Jose, we see your order was placed on 03/06/2023 and the order shipped on 03/07/2023. thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
"HAD TO RE-INPUT PAYMENT INFORMATION 5 PLUS TIMES FOR THE PLACE ORDER ICON TO LIGHT UP, SO I COULD CHECK OUT.... YOUR WEBSITE NEEDS TO BE REVAMPED... "
“Hello Leeza, we apologize for the frustration. We are unsure of the situation but normally placing an order online you would locate the items you are needing and add them to your shopping cart, once finished, you provide your billing and shipping information and it should only ask for your payment once during your checkout. For any future orders we recommend calling us and we'd be more than happy to place the order over the phone (800) 397-5899.”
"I needed a new filter for my Nidek Mark 5 Nuvo. I hope when I receive the parts I am getting what I need. It was unclear from the desciption and photo if I am getting a bundle of parts or individual items. "
“Hello, thank you for your review. We highly recommend contacting us at support@vitalitymedical.com and we'd be more than happy to gather more information to best serve you and answer any questions or concerns before placing an order you may also call us at (800) 397-5899.”
"Seriously, I found everything I wanted to order. I indicated I wanted recurring orders, but did not find the link after I saved to the cart."
“We are so happy to hear that, thank you for taking the time to leave us a review. We recommend contacting customer service at (800) 397-5899 and we'd be more than happy to set up a subscription for you once you are needing to place another order soon. We look forward to serving you again, have a great day! ”
"First time on your website. I found what I was looking for right away."
“Hello, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
" Do you have a combat military discount?"
“Hello, we do apologize, but we do not have a discount for that. You are more than welcome to provide your e-mail on our site to get discount offers. Please let us know if you have any questions or concerns at support@vitalitymedical.com thank you”
"All Hormel purees have gone up in price at most companies, your prices are low enough for me to continue shopping from your website, and your special discounts are very helpful."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day! ”
"Shopping was really great easy and straightforward couldn't ask for anything better. "
"Great price! Saving shipping coupon"
A rep from Vitality Medical, Megan-VM, has responded:
“Hello, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”