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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2022-11-28

Addipak

"I appreciate a reasonable price "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, have a wonderful day!”


Verified
3/5

2022-11-28

Site is easy to find things that you need and want

"I am hoping that all the products are as good as all the reviews say that they are. "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, if you have any questions or concerns please feel free to give us a call, have a great day. ”


Verified
5/5

2022-11-28

monroe

"Been ordering things from vitality for a long time.Never had a problem."


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review and your business all this time. We look forward to serving you again, have a great day!”


Verified
5/5

2022-11-28

The tw

"They loved it , they loved it so much I had to buy one "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2022-11-28

Happy customer

"I appreciate the privacy and convenience of having a supplier that is very easy and expedient."


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2022-11-28

Why bother searching for a better price?

"Trust me on this. I have searched the entire world wide web for a better price on brand name products, and absolutely no other company even comes close to the price, let alone the customer service. Feel free to doubt me, but then you'll return to these merchants."


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We look forward to working with you again, have an amazing day!”


Verified
4/5

2022-11-28

Cyber Monday 20 percent off discount appreciated

"No discount coupon entry field text box available in cart-purchase-place-order page. This has been a complaint from everyone using Vitality Medical website. However, Microsoft Edge has an automatic website coupon extension that worked to apply the 20% off Cyber Monday discount. Please get the Technical Support department to fix the issue.

"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team.”


Verified
4/5

2022-11-28

At least you HAD it!

"Had you offered free shipping or even discounted, or info on how to get this useful product if you are poor, caregiving a veteran Korean war hero with few resources, sometimes from my pocket ( low-wage IHSS part timer here, with my own disability ), it would have been appreciated. I didf receive a discount, which enabled the purchase at all. We're able to re-use these some, but need TWO onm the bed at night, for this wonderful, never-complaining, 96 y.o. quiet, able-bodied patriot ( subtly salutes the flag whenever he sees it, like a little "Thanbk You" ) He suffers from copius incontinence, 3-5 inserts per diaper, huge laundry management, but independently living still, because of me. This large pad, as much as any other product, has helped me to help him and save my back some, because 6 small pads do NOTHING for us, as they move enough at night to spill, even with my extra FREE midnight visit to re-diaper, sometimes. If yoiu can help with some charity opr some discounting ongoing, iot would be SO appreciated. But without that, I will still endeavor to shop here, when we can, Thanks for HAVIN G aqnd CARRYING these. We wantr to support you, as well. Very Good."


Verified
5/5

2022-11-28

DDESCUENTO

"EXCELENTE DESCUENTO PARA MI COMPRA GRACIAS"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Nos alegra saber que tuvo una buena experiencia. ¡Qué tengas un lindo día!”


Verified
1/5

2022-11-28

didn't

"I got an e-mail ad for 20% off, then didn't get it!"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”


Verified
5/5

2022-11-28

Works for me

"I found the one I wanted and then I waited until payday and I ordered it online "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
4/5

2022-11-28

FREE SHIPPING CODES

"NEED MORE FREE SHIPPING WITH PURCHASE OR ELSE I CAN GET THESE SAME PRODUCTS FROM AMAZON WITH MY PRIME"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We do regularly offer free shipping or discounted shipping once signed up for the newsletter for applicable items. Please feel free to give us a call if you have any questions. ”


Verified
3/5

2022-11-28

Had Trouble placing order wit Chrome, Switched to Edge which worked fine.

"Apparently, your server doesn't like Google Chrome but likes Microsoft Edge. You should let people know of this issue with Chrome,"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this information with our IT team to take a look into it. ”


Verified
5/5

2022-11-28

Great experience

"My order was delivered promptly and in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review. Have an amazing day!”


Verified
5/5

2022-11-28

easy shopping

"Your site makes it easy to find what I previously ordered."