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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
4/5

2022-11-30

Thank God

"You have what our DME company doesn’t "


Rep reply posted 2022-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2022-11-30

"Only one claims they had product in stock"


Rep reply posted 2022-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thanks for the great review. We look forward to seeing you again!”


Verified
5/5

2022-11-30

Purchasing absorbent bed pads

"I buy absorbent bed pads in varying sizes and aborbencies by the case, as I use them for reptile and disabled bird enclosures. This site has good product selection, competitive pricing, and good delivery service."


Rep reply posted 2022-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We hope to see you again, have an amazing day!”


Verified
5/5

2022-11-30

Easy peasy

"Very easy to find what I needed. "


Rep reply posted 2022-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2022-11-30

Shop@Save@79

"VERY EASY TO SHOP, ESPECIALLY WITH ALL THE UPDATES & COMPARISONS!!!!!!!"


Rep reply posted 2022-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
4/5

2022-11-30

cc info

"entry of cc number not intuitive"


Rep reply posted 2022-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback, have a great day. ”


Verified
3/5

2022-11-30

A bit deceiving

"The products were supposed to have free shipping, however I was charged shipping."


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. The are some items that automatically ship free but unfortunately, not all items on the order automatically ship free per manufacturer as well as upgraded faster shipping so that is where the shipping charge will occur. We apologize for any confusion or frustration.”


Verified
4/5

2022-11-30

Email reminder worked

"Needed these NS sterile AMPULES 2 rinse out a deep gash.

Yup these ampules are basically 2 use 2 do pulmonary toilets 2 squirt down an ET tube or tracheostomy tube 2 thin secretions and suction the patient's thinned down mucus.
"


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2022-11-30

Great checkout screen!

"I was able to change quantities of my items on the same screen where I entered my address and credit card, without having to navigate backward and maybe losing info I entered. Good UI/UX and web design (yes, I'm a systems+fullstack software engineer)"


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. We truly appreciate the kind words and feedback. Thank you for your business and have a wonderful day!”


Verified
5/5

2022-11-30

Vitality Medical rocks

"I always find what I need, and I appreciate the coupons!"


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2022-11-30

Tracking and delivery

"Arrived in good box easy to put together "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
2/5

2022-11-30

"Too confusing placing order. Not sure what I will receive."


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. If you need any assistance or have any questions please do not hesitate to give us a call and we will be able to help clarify. ”


Verified
5/5

2022-11-30

Stop the leaking!

"Easy and quick to order from your website. Thanks!"


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave us a review, have a wonderful day!”


Verified
5/5

2022-11-29

Affordable supplies

"I always order from Vitality Medical. Their prices are very reasonable."


Rep reply posted 2022-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review, have a great day!”


Verified
3/5

2022-11-29

"Website running very slow. Took 20mins to order 1 item"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com”