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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
4/5

2022-11-29

Nice Site, But Coupon Codes Confusing

"Ordering the products that I needed was easy. However, I found it difficult to apply the coupon code advertised on the website. SMH!"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thanks for the great review and feedback we will share this with our team. We look forward to seeing you again!”


Verified
5/5

2022-11-29

Easy to do business with.

"This company is easy to do business with and products are good."


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate you taking the time to leave a review, and the kind words have a wonderful day!”


Verified
5/5

2022-11-29

Convenient catcher

"We are glad y’all have these back in stock. Great product and great website for our needs."


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2022-11-29

love handles

"I found what I was looking for at a decent price"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2022-11-29

good

"just did a order , hoping shipping is fast as i need the wraps fast"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
2/5

2022-11-29

"Never a discount or sale… customers should be worth something for loyalty and repeat orders"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We do regularly offer coupons/discounts once signed up for the newsletter which they will be sent via email to use for applicable items, please feel free to give us a call with any questions or concerns.”


Verified
4/5

2022-11-29

Diisappointed

"It showed free shipping and then charged me"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, and have someone reach out to provide assistance. Thank you and have a great day. ”


Verified
5/5

2022-11-29

Best price and high qualit

"Thank you for offering cyber deal! We love getting our supplies from Vitality! Some of the best brands and best prices around. in a time where inflation is real it is great to find high quality products at good prices and occasional specials. "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for the kind words and for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
4/5

2022-11-29

"Took forever to get to checkout"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team.”


Verified
5/5

2022-11-29

Easy and fast.

"Sleeping well is a major priority for me.
Your products help achieve that goal.
"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2022-11-29

Easy breezy

"Site was easy to use. Easy to find product needed. It also gives excellent descriptions and reviews of products. "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review. We're so happy that you had a positive experience with our website. Thank you for your business, have a great day!”


Verified
5/5

2022-11-29

Order

"I received the wrong order. Once I called Vitality I had the correct order in a couple of days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team got this resolved for you, we apologize for the initial mistake but look forward to being able to work with you again soon, have a wonderful day!”


Verified
5/5

2022-11-28

Super smooth transaction

"Thankful for the 20% off VMCYBER20 code for Cyber Monday! Gracious! That's Spanish for 'If I were any more grateful, I'd give you my car!" It helped to offset the exorbitant shipping and those dreaded taxes we all must pay.
Now, if I can only get the replacement parts for the InnoSpire Essence Compressor Nebulizer System by Respironics. That's been an issue in the past that I would be super grateful to have that issue resolved. Have a Blessed day! :)
"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thanks so much for the kind words and for taking the time to provide us with your feedback, we will make sure to relay this to our team. We look forward to serving you again have a wonderful day!”


Verified
5/5

2022-11-28

Fast, easy and efficient service!

"They always give me the best price for the products I need for my office! "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, we look forward to working with you again!”


Verified
5/5

2022-11-28

Nice and Simple ordering

"I have been ordering from this company for 5 years and they have not disappointed me so why not if not broke don't change "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you have had positive experiences, thanks so much for the kind words and your business all these years. We hope to see you again soon, have an amazing day!”