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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
2/5

2022-11-28

Free shipping - not really

"Advertise free shipping but charge $10.70 for basic shipping
Where's the free shipping
Deceiving
"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, please be aware of any exemptions, expirations, or requirements we will take a look into this matter. Thank you and have a great day.”


Verified
5/5

2022-11-28

Bed pads

"Have used their products for several years. No problems. Excellent service."

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Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2022-11-27

"very pleased with your product"

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Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2022-11-27

Dry

"Keeps my mother nice and dry all night "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works well. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2022-11-27

hot stuff

"easy fast fun service great, bye"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2022-11-27

Easy to navigate website

"Website is easy to navigate and search for products. "


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for leaving us a review, have an amazing day!”


Verified
3/5

2022-11-27

Check out

"There was no place to enter the 20% off promotion code for my order."


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”


Verified
2/5

2022-11-27

Struggling

"The choice I want is not shown Allan"


Rep reply posted 2022-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry to hear that, we will relay this to our team to take a look into it, if you need any assistance please do not hesitate to give us a call. ”


Verified
5/5

2022-11-27

"Just placed order. Very easy experience."


Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. We hope to see you again in the future!”


Verified
5/5

2022-11-27

Dependable

"Dependable fast service in addition to quality products"

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Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2022-11-26

Qui

"Took advantage of Holiday Savings
Overall great pricing. Have ordered before with excellent customer support.
"


Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that you got taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2022-11-26

Fast

"Fast on delivery I like that "

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Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2022-11-26

Good prices easy to order

"The web site is so easy to find what you need and at a good price. Thank you "


Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that you had a positive experience with our website. Thank you for your business and your positive review, have a wonderful day!”


Verified
5/5

2022-11-26

easy to order always in stock

"Great experience .My product so important for me always on time delivery"


Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2022-11-26

Buy online is the only way to order

"Tried talking with customer service and she was very hard to understand and would not stop talking so I could ask questions. You got a problem! ;0( "


Rep reply posted 2022-11-28
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. It’s important for us to know how we can better serve our customers and your comments will be shared with the team. Thank you and have a great day.”