"Got what I was looking for and at a reasonable price."
"Fast and efficient easy to use good prices."
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Is been a week and my order is not arrive yet
Im cna. And I’m in school for phlebotomist so I need material to practice "
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. The supplier requires that we obtain a prescription or Professional Health License before release due to safety and the nature of the items ordered. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"I sent a question to customer service after receiving a product from them, and there was no response even though the primary page said they are available 7 days per week. I still haven't heard a thing. I cannot use the product, and I found on another page that this is not returnable. They make it very difficult to find if a product is returnable or not. Very disappointed with this company. Back to using others."
“We're very sorry that you had an unsatisfactory experience with the service provided. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact us at 1-800-397-5899”
"Bought a 58 inch walking stick. Came lightning fast, packed sweet, this walking stick is excellent,at a price nobody could come close to. Thank you from Nebraska "
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"Still have not got a reply"
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a Miss-shipment for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
"A major disappointment, unlike the illustration, now used under the dog's water dish."
“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"I was looking for a size small b/p cuff for a LifeSource monitor. I found one and it was delivered with a hose that fit our older monitor. Thank You!"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"They work great. Will continue to use "
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
" incorrect order has not been resolved"
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a Miss-shipment for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
"I have 2 issues.
- Vitality requires prescriptions for items that don't need prescriptions.
- Vitality prices for male catheters are not competitive. "
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. The supplier and manufacturer requires that we obtain a prescription before release due to safety and the nature of the item. Our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”
"Very easy to navigate the website, simple order process. "
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"I ordered a few special band-aids. They arrived in a huge cardboard box - 10 times larger than needed.
Wasted materials. Learn to be frugal."
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”
"We ordered some items that are not available in the local area's pharmacies! Your products are top notch and your service was exceptional! Thank you"
“So glad you had a great experience, we look forward to working with you again, have a great day!”
"I was able to order everything I needed. I appreciate you having the supplies I need for my Son. Thank you!"
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site and at a reasonable price, thank you for leaving a review, have an amazing day!”