ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.79/5
Chance of future purchase:
3.76/5
Shipping & packaging:
3.71/5
Customer service:
3.48/5
Return/Replacement policy:
3.41/5

Verified
2/5

2024-06-30

Need to speak with Customer Service asap

"The product was wrong. Label was misleading and it wasn’t portrayed correctly in sight."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-30

no show

"still no sign of my even up"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-30

As expected

"All good. Just like before.
Why give me a discount on my next order. I'm just a every day next door neighbor. I probably won't make that ( hurry discount in time). I am the one who is taking care of my wife because home health nurse will not use my mirror and not covering all her wounds,, resulting in her crying from pain later. So I'm forced to help my wife. Including the med supply. We are retired. Well I guess I'm not. Anyway, put a discount on my tab for later maybe way later. If not it's ok , I mostly pay full price except where I can get x-millitary discount. Thank you have a nice day.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-06-30

Wasn't long enough and unable to return because of it being a wheelchair item

"Fast delivery just unsatisfied that we aren't able to return due to it being a wheelchair item and was too short for the purpose that it was intended for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-30

1st time buyer

"First time fire… Excellent pricing… Fast shipping. Will definitely patronize again."


Verified
1/5

2024-06-30

I ordered and paid for 12 units of powder and only one bottle was received.

"I ordered a full case, 12 units, of powder. I paid for a full case plus you charged me $8.75 for shipping. My order arrived promptly however there was only one bottle of powder in the case. The box was filled with those inflatable pillows. My invoice inside the box clearly says 12 bottles. I see the notice you emailed me saying it was delivered shows one bottle delivered. A real clue something was wrong should have been when someone looked and saw I paid $111.20 for one bottle!!!! I don’t think so. I got help to call in because I am deaf and still waiting to hear from someone. I actually needed the product when I ordered it. Waiting to hear. Your operator tried to imply 12 were sent and questioned if someone swiped some. Not once was he willing to acknowledge someone in your shipping department screwed up. I’ve never in my life heard of a thief that packs packing pillows with him so once he steals he fills up the void with packing, really??"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-06-29

Easy to use Website

"Finding what I needed and checking out was easy."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
4/5

2024-06-29

fast service

"Fast service, I recieved my order the next day. It was wrong. Because it said onces and my device uses ml.'. I had to guess and guessed wrong. But the lady made the correction and I recieved my new order in 2 days, not bad. It would be nice if this didn't happen again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-06-28

wrong item sent

"I ordered a cath insertion tray with a 30c sterile water syringe. i received a tray with NO sterile water syringe. It's been 3 business days since I've contacted the company, and I'm still waiting to hear if they're going to send me the product I originally ordered. Meanwhile, I still do not have my necessary medical supplies I ordered. I don't feel the customer should be penalized for a company's mistake"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-06-27

Took forever

"The website just was't responding "


Verified
5/5

2024-06-27

Waiting

"My wife needed this fast you delivered thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-27

very well pleased with the neb its self but the neb kit that came wit not so much. very fast with the delivery.

"great easy order and fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-06-26

Did not receive all my product

"Did not receive all of my product "


Verified
5/5

2024-06-26

Great experience

"Everything i order always great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-26

Shipped wrong product or shipped the product not ordered

"The po#3763567 I didn't order and had no printer to printout return label. I'm retired and want an easy shipping way,
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges