"Thank you for an excellent product selection and easy to use website"
"I go through cartons of 12 of this tape regularly. It's a bit hard to find but Vitality Medical always seems to have it and I get it at a very fair price."
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"I was able to find what I was looking fore."
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"expensive shipping for two pairs of stockings"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team.”
"Easy website, no issues ordering product"
“We are so delighted to hear your feedback. Thank you for your business and your positive review, have a great day!”
"So easy to order a nebulizer. Mine is broken. I need 1 fast"
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"I've been trying to complete a purchase on your site for over a week. Buttons would disappear, the connection to paypal would just circle. I've been on wifi and data, networked and mobile. Every time there's some field that wouldn't complete. I was trying to make a discreet purchase, but I've had to call or chat with Paypal multiple times, and your own customer service--when the phone was answered. Tonight, the Paypal button wouldn't even appear, despite disabling all blockers and trying different browsers. This was not the easy and private checkout that I had expected."
“We're very sorry that you had an unsatisfactory experience on our website. We will relay these concerns to the IT team so that they may take a look into the matter. We apologize for any frustration this may have caused and hope you give us another chance in the future. ”
"Product was just what I needed, the bottle was larger then expected for a great price that I paid for the smaller bottle with another co. But I will order again, it was a great value! SHIPPED FAST"
“We are so happy to hear that you were able to find the items that you needed here, and got them quickly thank you for taking the time to leave a review, and have a wonderful day!”
"Always reliable delivery, and good customer service."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that and hope to see you again, have an amazing day!”
"I have always received my items good quality "
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"This was an easy process once I found a vendor who could supply what I needed the product comes on time and as ordered. "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"So many products to choose from and your website is very easy to navigate. The BSN Medical products sell themselves and I wouldn’t use anything else!"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day! ”
"get tons of email discounts but don't apply. called, lousy customer service, long waste of 20+ minutes: no supervisors available. had been a VIP customer but that didn't matter. would of been worth time if gotten 10% discount & free shipping as promised. ordered items from loCost medical & Blowout medical & saved money, despite paying shipping for both. also, discount codes didn't register on check out w/ Vitality."
“We apologize for any coupon issues, please be aware of any exclusions, expirations, or requirements in regard to any coupons, and unfortunately, only one discount is applicable per purchase. I do see that a discount was able to be obtained on the most recent order but we will take a look into this matter, and relay your concerns to the team. Thank you and have a great day.”
"The shipment was supposed to take 3 to 5 days but it took 2 weeks..and one product was never recieved!"
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any back-ordered items but we will take a look into this and have someone reach out to provide assistance. ”
"Received a text message offering free shipping with code FS35, but there wasn’t a box in checkout to enter the code. Disappointed that I could not take advantage of the offer. "
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”