"Need these for my father and can not seem to find anywhere"
"i did not get 10% off as it said i would"
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”
"I lost my last nebulizer a year ago when we moved and it was pretty old to begin with. I really needed a new one & I had no idea where to look. I just found you guys online and it was so fast and easy --and very affordable"
“We are so happy to hear that you were able to find an item here that will work for you. Thank you for the kind words and for leaving us a review, we hope you have a great day!”
"Found what I want quickly and ordered easily was a great price "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"You are asking for RX information but not allowing the acceptance of the information."
“We apologize for any confusion, after reviewing the order, it was placed on 11/18 and released from the RX department that same day. If there are any other questions or concerns please do not hesitate to give us a call.”
"I am waiting for credit the 2 tube I returned. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along and we will have someone reach out to provide assistance. ”
"I had a discount that was sent in an email of vitality10 but no place to enter it on check out"
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future. Please watch your email for any updates. ”
"Your products are priced competitively and are a good value"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, have a wonderful day!”
"Can’t wait to get my therapy heating pack . Thank you."
“Hi, thanks for the great review. We hope this item is of great assistance to you. We look forward to seeing you again soon!”
"A lot of extra steps to reorder a item "
“Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We will share this with the rest of the team.”
"I have to keep putting my information when it's already I've been ordering for a year now and I keep have to rebooting my information as you guys send me text messages of codes that are invalid I can't use why waste my time why waste your time."
“We're very sorry that you had an unsatisfactory experience. Unfortunately, as for coupons, there are requirements, exemptions, or expirations that could be the issue. Your information should be saved in your account as long as one has been registered and we apologize for any site issues that may have occurred. Please feel free to give us a call for assistance in the future as we will help in any way we can. We will relay your concerns and apologize for any frustrations.”
"After making my selection via an email offering 99c shipping - i did not receive that shipping rate.
Not a happy customer for being duped!"
“Thanks for your feedback. We’re sorry to hear you're disappointed, in order to obtain the 99 cent shipping it must be changed from the auto-generated 5-10 day option to the 7-10 day option for discounted shipping. If you have any questions in the future please don't hesitate to reach out to us we'd love to help. Please also watch your email for any updates and we hope you have a great day.”
"Wee Wee pads for our Cavalier, Atticus.
Always a great experience from VitalityMedical"
“That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to working with you again, have a wonderful day!”
"Getting the one of the products was great but wasn’t able to find the Neubulizer up draft medicine containers by themselves…that would have made it perfect."
“Thank you for taking the time to provide us with a review of your experience. We will certainly relay your feedback for future discussions on any changes. We hope you have a great day!”
"Checkout was a little confusing"
“We appreciate the review, thanks for taking the time and we apologize for any confusion we will relay your feedback. Have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that you were able to find the items that you needed, thank you for taking the time to leave a review have a wonderful day!”