"The free shipping was not wanting to work"
"Very fast, good product, shipping reasonable"
“We are so delighted to hear your feedback. Thank you for your business and your positive review, have a great day!”
"Website easy to use. Chat utilized to answer further questions to select correct product.
High quality product delivered and utilized with ease. Very pleased with choice."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our agents were able to help assist in getting you taken care of. We hope to see you again, have an amazing day!”
"I could not find this spray anywhere but the hospital. I finally found it. Thank you for carrying so many items for the care my father whom I care for in my home. "
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"t was delivered two days ahead of schedule"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"It was great, very comfortable, just what we wanted. "
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"I didn't get 10% discount as promised."
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Thank you and have a great day. ”
"Great products all items arrive quickly."
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"easy to understand and use, would do it again'"
“That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to working with you again, have a great day!”
"My last order has not been good at all"
“We apologize for any manufacturer backorder issues. We will relay your concerns and take a look into this matter, please watch your email for any updates. Thank you and have a great day.”
"The app was very easy to follow."
“We’re so happy to hear you had a good experience. See you next time!”
"Fair price . good site to work with easy to order.."
“We are so delighted to hear your feedback. Thank you for your business and your positive review. Have a great day!”
"The site was very clear and it was easy to find exactly what I wanted. The prices were lower than any other vendor."
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"coupon advertized not available"
“Thanks for your feedback. We’re sorry to hear you're disappointed, in order to obtain the discounted shipping it must be changed from the auto-generated 5-10 day option to the 7-10 day option for discounted shipping. If you have any questions in the future please don't hesitate to reach out to us we'd love to help. Please also watch your email for any updates and we hope you have a great day.”
"My first experience with this company was of to a rocky start but they rectified my problem very quickly, my only problem is that the box is to big for the size of the packaging when shipping due to the fact that the shipping companies charges for the size and the weight of it.Other than that no other problems has occurred."
“Thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
A rep from Vitality Medical, Megan-VM, has responded:
“We apologize for any coupon issues, we will take a look into this matter, and relay your concerns to our team. Thank you and have a great day. ”