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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.62/5
Customer service:
3.40/5
Return/Replacement policy:
3.35/5

Verified
4/5

2022-11-17

CCEMTP

"My wife is on constant IV access running 1000ml D5 1/2 .9 at 60ml/hr. Due to her Alzheimer's and RA. I used to use Boundtree for my supplies but needed something closer to where I now live. Your site fills that need."


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2022-11-17

Better Deal

"They had a cheaper price and lower shipping cost than a competitor"


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. We hope you have a great day!”


Verified
5/5

2022-11-17

Speedy website

"I have ordered from Vitality before. I received my order on time. The prices are very good too. "


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2022-11-17

Reliable

"Always have great products at good prices with quick shipping. What more could you ask for? "


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We hope to see you again, have an amazing day!”


Verified
5/5

2022-11-17

"Found what I was looking for just a little pricey "


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed, thank you for taking the time to leave a review have a wonderful day!”


Verified
1/5

2022-11-17

offer 15% discount- not

"i received an email ,,, You + Us
We miss that.
Shop again & get
15% OFF
Use code 15VMOFF
Expires 12:00:00 AM

I shopped before midnight and TRIED to use the discount code which told me it wasn't available with my order....
"


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience. Unfortunately, as for coupons, there are requirements or exemptions. Unfortunately for these items, the supplier has made this item exempt from receiving any additional promotions or discounts. We do apologize for the frustration.”


Verified
5/5

2022-11-17

"Have done a lot of business with Vitality Medical and the service is great."


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business all this time and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2022-11-17

Easy to find parts

"Was easy to find the parts needed for my wheelchair "


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed, thank you for taking the time to leave a review have a wonderful day!”


Verified
4/5

2022-11-17

Somewhat

"I tried and tried to do this from my cell phone. I must have put my number in a dozen times. Would not complete the order. Thanks for saving it and giving me the opportunity to complete the order "


Rep reply posted 2022-11-18
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any website issues that occurred but we are happy to hear you were able to get it completed, please do not hesitate to give us a call if you need any assistance in the future. Have a wonderful day!”


Verified
5/5

2022-11-16

Great company used all t

"Very competitive prices for great products. Sometimes delivery is slow so you can’t wait until the last minute "


Rep reply posted 2022-11-17
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, we hope you have a wonderful day!”


Verified
5/5

2022-11-16

Nice Find

"Love the discount. Hope it is fast and easy delivery"


Rep reply posted 2022-11-17
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2022-11-16

great

"everything came as expected"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-11-17
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2022-11-16

easy to do business

"Good prices, lots of inventory, easy to do online business."


Rep reply posted 2022-11-17
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We look forward to seeing you again soon!”


Verified
4/5

2022-11-16

Caring

"Exactly what I was looking for, and at a less expensive cost. Buying these for our homeless outreach. "


Rep reply posted 2022-11-17
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team, have a wonderful day!”


Verified
3/5

2022-11-16

Ordering was easy but how can I review when I havent received the product yet?

"N/a we have only just ordered!"


Rep reply posted 2022-11-17
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback we look forward to hearing from you again once obtained, have a great day. ”