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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.62/5
Customer service:
3.40/5
Return/Replacement policy:
3.35/5

Verified
5/5

2022-11-14

Brush with disaster

"Old brushes were too small
Found right ones at your store.
"


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are joyed to hear that you found the items needed, thank you for leaving us a review we hope you have a great day!”


Verified
1/5

2022-11-14

Not able to apply coupon

"Rude and pushy. Misleading. False advertising."


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. Unfortunatly we are unable to find any communication with the information provided. We will have someone reach out shortly to provide further assistance. ”


Verified
5/5

2022-11-14

MARV

"This was my very first time to use VITALITY MEDICAL.

So we cannot provide an accurate opinion right now.
"


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review and look forward to hearing from you in the future. Thanks for taking the time. Have a wonderful day!”


Verified
1/5

2022-11-14

Glitchy Website!

"Frustrating, Glitchy Website! "


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com and we will look into this further. We hope you have a great day. ”


Verified
5/5

2022-11-14

Friendly service, just what I needed

"Looking online for a new service for my disabled son and found this company. Helpful getting a script from doctor, and fast, friendly service. We bought foley tray kits… website easy to use and I got what I ordered quickly."


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experience was pleasant and you were able to get the items needed here. We hope to see you again, have an amazing day!”


Verified
3/5

2022-11-13

"It was fine...However,I thought I was getting free shipping."


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry that you had an unsatisfactory experience. Your comments will be passed along to the team.”


Verified
2/5

2022-11-13

where do i enter coupon code?

"You are sending me emails with various coupons to buy from you again but there is no place to enter them during checkout...."


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. It’s important for us to know how we can better serve our customers and we will have our team look into this. ”


Verified
5/5

2022-11-13

"It was very easy and thank you so much for the way you handled this it was great for me"


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review, have a wonderful day!”


Verified
5/5

2022-11-13

Rolling along

"Great choices. Easy to use website. Just a breeze. "


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website and products. Thank you for your business and review, we hope to see you again soon!”


Verified
5/5

2022-11-13

Easy breezy

"It was my first time. I found your page on the first try"


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2022-11-12

Fast and accurate delivery

"Fast and accurate delivery"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback. We look forward to seeing you again soon!”


Verified
5/5

2022-11-12

Easy re

"This is a reorder of an essential hygiene product for my health! "


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review.”


Verified
4/5

2022-11-12

simple

"easy - not complicated like some sites
"


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”


Verified
5/5

2022-11-12

Excellent source for wound care products!

"When my husband began struggling to heal a wound on his foot, a health care provider introduced us to an adhesive-free product that was lightweight, provided good coverage and didn't irritate his skin. I searched online for purchase options and found a huge disparity in pricing and availability. Vitality Medical was the best choice, by far. Website was easy to navigate. Product was in stock and ready to ship and the price was very reasonable compared to other sites. "


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for such kind words and for leaving us a review, we hope you have a great day!”


Verified
5/5

2022-11-12

very good

"very good service and fast to the point"


Rep reply posted 2022-11-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We hope to see you again soon, have an amazing day!”