"Looked everywhere for parts for mom in law's wheelchair--prices were very high except for this company."
"Helps our family with all of our medical supplies! Very dependable. I've told many of my friends and family "
“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that you've been a satisfied customer we appreciate the kind words and look forward to seeing you again!”
"The products I needed were in stock, the prices were good, and the ordering process was very easy!"
“We're so happy to hear that you had a positive experience with your order. Thank you for your feedback and have a wonderful day!”
"It''s always simple to order and never had any problems."
“So glad you had a great experience, thank you for taking the time to leave a review. We look forward to serving you again soon!”
"Had a difficult time cancelling an item . Did not like this. Otherwise, the experience was okay "
“We’re sorry to hear you had a disappointing instance. We will use this as a learning experience on how we can improve. Thank you for sharing your concerns and we hope to be able to work with you again in the future!”
"You have what I need and good price and I have ordered before and everything arrived great.
Thank you"
“That is wonderful to hear, thanks for taking time out of your day to review us. Hope to see you soon!”
"The price was fair and delivery was fast. Great service. Thank you."
“Thanks for taking time out of your day to review us we appreciate the kind words. We hope to see you again soon, hope you have an amazing day!”
"I have used the same product for over a year but am unable to search by the exact catalog number on the package and get that product. It's unfortunate that you make the reorder process complicated and difficult. My nebulizer kit says 8900TG-7 by Salter Labs on the package but that doesn't come up in the search. The picture also doesn't match the product when I put it in my basket. Take better pictures so the customer can make an exact match."
“We’re sorry to hear that we weren’t able to provide you with the best experience possible. Your remarks will be shared with the team for future improvements. If there is an account registered once logged in there is an option to go to "My Orders" and from there a reorder button should appear next to all orders placed hopefully, that is of some assistance but if you ever have any questions please don't hesitate to give us a call.”
"Great prices ---just wish shipping was more economical for smaller, soft items like ABD pads...could be done in a less expensive way, as s&h is typically higher than my products costs."
“Thank you for taking the time to leave a review, and sharing your concerns. We’re sorry to hear we did not meet your expectations in this matter. We will relay your feedback to the team. We hope you have a wonderful day!”
"very quick and very good quality "
“We appreciate the positive feedback. It means a lot. We look forward to serving you again soon!”
"I had a discount Drop 5 but the shopping cart never gave me the option for a discount. "
“Thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations and apologize for any coupon issues. We will further look into this matter. Please watch your email for any updates. ”
"i will buy again the pulmoaid works great"
“Thanks for the review, we are happy to hear that MarvinEllison. Hope to see you again in the near future!”
"Stil waiting to receive what I ordered "
“Hi, we sincerely apologize for the experience you had but thank you for bringing this to our attention. We will pass along your feedback and take a look into this.”
"Even on 100 order you are charging shipping. I will be looking elsewhere for next order"
“Hi, we’re very sorry that we had not met your expectations on this matter. Your feedback has been relayed to our team and we will have someone reach out shortly to further discuss.”
"Had exactly what I was looking for at the lowest price I could find. Never ordered from here before, but it was quick and easy."
“We appreciate your positive feedback about your experience. We're joyed to hear you were able to find the items needed here, we take pride in serving our customers and hope to see you again soon!”
A rep from Vitality Medical, Megan-VM, has responded:
“Really glad you had a positive experience, we're happy to hear you are pleased with the prices and were able to find the items needed here. Thanks for reviewing. Hope you have an amazing day!”