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Product & services pricing
3.72/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.61/5
Customer service:
3.38/5
Return/Replacement policy:
3.32/5

Verified
5/5

2022-10-09

Ease of search, reasonable shipping price and timeline

"Very good experience. Awaiting product. "


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience. Hope to see you again in the near future!”


Verified
5/5

2022-10-09

Sweet n Easy

"Took 5 seconds to process order "


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience. Hope to see you again soon!”


Verified
4/5

2022-10-09

Anaz

"Wow! Great prices for anything medical, worth waiting for compared to store prices "


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we are so happy to hear that and appreciate the positive feedback. It means a lot. Have a wonderful day!”


Verified
5/5

2022-10-09

Quick and Easy ordering

"Found what I needed and was able to place my order without issues."


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience and everything went so smooth. Hope to see you again, have a great day!”


Verified
1/5

2022-10-09

A Poopy Experience

"I struggled and struggled to put in my card information but was never successful because the box for the number would not open. My husband came in to help, but was also unable to enter the information. Finally we gave up and just went through my husband's PayPal account. If I hadn't needed this product, I would have searched for a different supplier."


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“We sincerely apologize for the experience you had but thank you for bringing this to our attention. Your feedback has been relayed to our team to take a look into for future improvements.”


Verified
3/5

2022-10-09

Shipping seems high for a small order

"I need to test the size yo make Ste I have the right size before I buy a large volume. Thanks "


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We are always looking for ways to increase customer satisfaction if you have any questions or concerns please don't hesitate to reach out to us, have a wonderful day!”


Verified
2/5

2022-10-08

your checkout is lagging

"took over an hour to place an order"


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“We are very sorry to hear that your experience was less than satisfactory and apologize for any issues that occurred. If you have any issues in the future please feel free to reach out to us and we'd love to assist in any way we can. We hope you have a great day.”


Verified
5/5

2022-10-08

VITALITY TO THE RESCUE - AGAIN!

"As a diabetic, I quickly became tired of pricking my fingers several times daily to check my glucose levels. Sore fingers rapidly became painful digits. When i asked my endocrinologist about getting a meter to use, she prescribed a Libre Sensor and had me come in for a demonstration & instructions. Her PA showed me how to apply a sensor & advised me not to stay in water more than 20 min. bc my sensor could fall off (and they are not cheap!). To give me an extra time bonus, she applied a Tegaderm #1646 patch (lg bandaid) over the sensor. I checked the internet to locate a vendor & Vitality seemed the only one to fit my needs & pocketbook. It helps the sensor to stay on the full 2 weeks without falling off & from catching on clothing & other things as I pass by. One of their boxes lasted me about 2 yrs & I needed another box. They came through quickly despite the poor performance of the USPS & I'm ready to keep going without any worry of losing a sensor. Way to go folks!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience and that you were able to find the items that work so well for you here. We truly appreciate you taking the time to leave a review, and thank you for your business, have a wonderful day!”


Verified
5/5

2022-10-08

Can't Be Beat

" The best and easiest way to buy items you need. Thanks"


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!”


Verified
4/5

2022-10-08

Ma2

"Well to be honest, I was A bit shocked that the fee for mailing my order was the price it is. But it’s the sign of the time.
I am glad that you are here to order from.
Thank you
"


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for taking time out of your day to review us and sharing your concerns, we will share that with the team. We hope you have a wonderful day!”


Verified
4/5

2022-10-08

All products have a very thorough informative description, making it easy to get exactly what you're looking for.

"The only complaint I have is if you put an item in your cart you can not remove it from the cart and have to start completely over. The positive is All products have a very thorough informative. Also there is excellent information on how to care for what ever medical problem your having that you need the supplies for. Shipping does seem to be a bit expensive compared to other business selling the same thing. "


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for leaving us a review and sharing your concerns we appreciate the feedback. In the view/edit cart page, there is a small trashcan next to the items placed in there to be able to remove the item completely, as well as "+" and "-" options for quantity. Hopefully, that is of some assistance but if you ever have any questions please don't hesitate to give us a call! Were very happy to hear you are pleased with the products information page and that is helpful. We will relay your concerns to the team and we look forward to seeing you again, have a wonderful day!”


Verified
5/5

2022-10-08

Anesthesia for the skin

"Excellent. Would buy from this company again"


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the great review, we’re so happy to hear you had a good experience. Hope to see you again in the near future!”


Verified
5/5

2022-10-08

Very good

"Great products and service."


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Were happy to hear that, thank you so much for the review. We look forward to serving you again soon!”


Verified
5/5

2022-10-08

catchy title

"very easy very convenient thank you "


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words, were joyed to hear the process is so smooth. See you soon!”


Verified
5/5

2022-10-07

Homeless Items

"Easy to find, great variety of items."


Rep reply posted 2022-10-12
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and great review we truly appreciate it, have a wonderful day!”