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Product & services pricing
3.78/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.70/5
Customer service:
3.47/5
Return/Replacement policy:
3.39/5

Verified
3/5

2024-04-03

Product availability

"Didn't need to buy anything else then what I purchased shipping is to high for merchandise under $40. But since your merchandise is what I need I will continue to purchase from you. It would be nice to get a better discount and lower shipping cost."

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2024-04-03

Transaction was extremely easy.

"Order was a smooth and easy transaction. Delivery was amazingly fast. Very happy with purchase!"

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
5/5

2024-04-03

Order

"Fast shipment and product was as described. Great price. Works great for my needs. "

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-04-03

Great Experience!

"I found the Vitality Medical website during a search for top-rated portable nebulizers. The website was very easy to navigate and I found lots of information on the various pieces of equipment they offer. After comparing them to other companies I decided to go with them. the ordering process was very easy and the nebulizer I ordered arrived more quickly than I anticipated. It was well packaged and arrived in pristine condition. I will certainly stay with them."

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-04-03

Easy ordering

"I needed to reorder a product I had gotten before and it was easy to find the item I needed."

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
4/5

2024-04-03

Satisfied with products and delivery options.

"More generous discount for repeated orders over many , many years would be appreciated greatly. "

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
5/5

2024-04-02

Got my order quickly, great selection and prices

"I ordered some simple suction supplies and received them faster than expected. Great prices, good selection. For reference, I couldn't find anything similar on Amazon, and definitely not for the price at Vitality Medical."

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-04-02

Vitality Medical is Great!!!

"From the moment I began the order to the receipt of product, it was an A+ experience!!
Availability of products that I need and can get quickly is a huge relief!!

Thank you to your staff and everyone that had a part in seeing that I received what I needed!!
I would recommend your company for sure!!!
"

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-04-02

New purchase

"Ordered my product,free of drama "

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2024-04-02

Always easy!

"Prices are great and so is the service. Would use anyone else!

"


Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and service. Thank you for your business and your positive review!”


Verified
5/5

2024-04-02

Fast Service

"I found the product I needed, I paid for it and it was deliver within a week. "

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
2/5

2024-04-02

Damaged Cases

"This is the second time I've received my order via UPS with cases strapped together. This does not go well. The strapping fails and the cases come apart. I had multiple cases blown open and the boxes inside torn and damaged. Please do not ship this way in the future. "

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration and will pass your comments along to the management team to take a look into.”


Verified
5/5

2024-04-02

Black latex gloves

"Great product fair shipping"

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and shipping. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2024-04-02

Great experience

"Ordered and fast arrival great condition "

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Rep reply posted 2024-04-04
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2024-04-02

Thank you

"USPS was late. Product is"

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Rep reply posted 2024-04-02
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”