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Product & services pricing
3.78/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.70/5
Customer service:
3.47/5
Return/Replacement policy:
3.39/5

Verified
5/5

2024-04-01

"Great product. Great turnaround "

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2024-04-01

Excellent Service

"Vitality Medical's website was easy to search and I found what I needed and ordered it straight away. I received the case of sterile cotton tipped applicators within 2days. I order for a boy who has SMA (Spinal Muscular Atropy) and is on a ventilator and is tube fed. He is a sweetie and love him lots. Thank you for your quick delivery! "

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-04-01

Customer Service: A+

"After receiving an email that my order was being shipped, I noticed an error my shipping address. The error was corrected and I received my order the very next day.
"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
1/5

2024-03-31

Ridiculous

"Vitality ****!! I use anabolic steroids, and have for some time. Was in the need of syringe/needles. Ordered them online. An hour later I get an email from this place saying they needed a doctors excuse!!!! Should have let the buyer know right up front y’all **** before the order was placed! Nothing but bad reviews from me and the community I associate with!"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. That information can be found at the very top of the page of any Rx-required item near the product highlights. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2024-03-31

Very pleasantly surprised

"I liked that they clearly indicated that a prescription was required for the item that I purchased, and made it easy for me to verify my prescription. The ability to go onto their own site and select your physician was amazing. I also received my package one business day later, and I didn't pay for fast shipping or anything. Thank you!"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-03-31

"Great service, came very quickly!"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2024-03-31

Convenient saline eye flush!

"I have dry eyes. I really like these hand-sized sqeezable sterile normal saline containers to flush and clean my eyes with!"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review! We are so happy to hear you are pleased with the item and that it works well for you. We appreciate your feedback, have a wonderful day!”


Verified
5/5

2024-03-31

Easy to find what I needed

"It was easy to find what I needed at a great low price. This is my 2nd time ordering from Vitality Medical. I received my 1st order very quickly. "

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site, at a price you are pleased with thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-03-31

Online great

"Simple to order. Delivered quickly"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
5/5

2024-03-31

Medical tape

"Went on line to order it was very easy and received my item in 2days"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
5/5

2024-03-31

Excellent service and products as always

"They have what I need and get it to me promptly."

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-03-31

Happy!!!!!!!

"Was down, to my one last product. The delivery, was quick and helpful."

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”


Verified
5/5

2024-03-31

That's all I got!

"Easy and inexpensive and that's all I got."

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2024-03-30

Great Service

"I ordered a medical supply that I needed and could not find it. When I went on the internet and entered the product name a few places came up and they were back ordered and they were going to discontinue it.
I ordered it and got it in 24 hours. Amazing service.
"

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-03-30

Satisfied Repeat Buyer

"I found the items I needed at Vitality Medical at a reasonable price and received prompt order processing and delivery each time I ordered."

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Rep reply posted 2024-04-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”