"Online ordering is fast so was delivery "
"Good
Happy see flasher "
“So glad you had a good experience, we look forward to working with you again, have a great day!”
"Great service….great price."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Finding the items I needed was very easy. Customer service was very helpful. Delivery extremely fast. Prices are great as well. "
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"Of all the organizations we have purchased from, we like Vitality Medical the best. They have good prices, great shipping, and speedy service."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"Found exactly what I was looking for. I checked several different places and Vitality has the best price. Received order within a few days after ordering. I highly recommend Vitality for all of your medical needs."
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"I have used Vitality Medical for several years. They have been great."
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"Easy to find and order and was a speedy delivery"
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Nothing good. I provided the doctors info, twice for fulfillment and nothing was mailed. Money taken on day one. No communication as to if there were issues with faxing the script. No communication that the doctor was EVER notified. No service at all. I cancelled the order have two weeks of frustration and am now waiting on the money back. Odd how you take my money ASAP and yet refunds take a week."
“We are sorry that you are disappointed but appreciate your feedback. The courtesy contact my doctor request may take a couple of business days to complete depending on the availability of the doctor and the facility due to not having an Rx readily available, we do also see that the order was canceled and refunded the same day it was requested. We are committed to providing you with a great experience and hope you give us another chance in the future.”
"I placed an order at 4:08 PM called to cancel order at 8:00 am next day they sent it out anyway after 5:00 PM even though I canceled 16 hours after ordering then they sent it anyway 9 hours latter. Now to return it I do not get original shipping refunded (even though I canceled it should not have been shipped) and now they want me to pay return shipping. The 2 shipping costs will mean I get $7 dollars back might as well keep it.
Horrible customer service they sent it anyway sticking it to me great will never work with them again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Beware!!!!Beware!!!!!!!!!!!"
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. We value your business and apologize for any frustration this may have caused. We will pass your comments along to management.”
"quick and easy very fair pricing"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"I was treated like I was important "
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"I don’t even have a receipt and I have a survey? How can you expect me to give you a positive review when you’ve taken my money and now you want a review but you can’t even send me an email telling me what I’ve bought or maybe when I’ll receive it? Maybe I bought earmuffs and they’ll arrive but Christmas? Ho Ho Ho"
“Thank you for the feedback, we apologize the experience was less than you had expected. Please check junk and spam as well in case it had gotten caught there if you have any issues in the future please do not hesitate to give us a call.”
"Ordered a pouch with a photo showing a 'velcro' - like closure. Received product using external clips, which I have not used for a decade. Product is worthless. A complaint has not yet generated a response."
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and will relay your comments to the team to take a look into and reach out. If you have any issues in the future please do not hesitate to give us a call.”
"Keep the prices down and keep your customers "
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”