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Product & services pricing
3.77/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.69/5
Customer service:
3.47/5
Return/Replacement policy:
3.38/5

Verified
5/5

2024-03-25

Easy site

"I needed one product which I find right away. The prices and payment process were easy."

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site and get an order placed, thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-03-25

Omicron nebulizer works as stated

"This is my second Omicron nebulizer. Easy to use and clean and works well."


Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2024-03-25

Vitality is great

"This is our 2nd order with Vitality for medical supplies. Their team is prompt and polite and the tracking/monitoring of the purchase is super easy via email links."

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-03-25

Excellent!

"Fast shipping, product just as described."


Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2024-03-25

Experience

"Your site is easy along with your payment process. HOWEVER, you should tell us, your client, how it will be shipped.
Thank you,
New Hope Unlimited, LLC
"

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and are always looking for ways to improve, Thank you for leaving us a review, we hope you enjoy the rest of your day!”


Verified
5/5

2024-03-25

Consistent Service

"Good prices, great delivery. I’ve bought these items from here for several years and the service is consistently excellent. "

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”


Verified
5/5

2024-03-25

Best ever company

"I received my items within 2 days of running out..."

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
2/5

2024-03-25

I paid! Not in stock!

"I ordered, I paid for a 12 month supply, and it wasn’t until later I received an email saying they were out of stock. I should have been told that BEFORE my transaction was completed so I could decide if I wanted to go ahead and give you my money. Now you have my money, and there’s an “expected” date for fulfillment that’s weeks away. It might not even be available then. That’s poor business!"

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“We truly apologize that you had an unsatisfactory experience with the service provided and the backorder of this item. We value your business and apologize for any frustration this may have caused. We will pass your comments along to management.”


Verified
5/5

2024-03-25

EASY TO PLACE A ORDER

"THIS WAS MY FIRST TIME AND I WILL BE BACK"

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-03-24

Found what i wanted

"Found what I wanted for arthritis and back problems."

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-03-24

Easy to use website

"Good prices, easy to navigate website"

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and are pleased with the prices. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
1/5

2024-03-24

Ordered items

"Ordered normal saline, when I ordered said they would be delivered the next day but they then sent me that they were back ordered. Still took my money though. "

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“We truly apologize that you had an unsatisfactory experience with the service provided. We value your business and apologize for any frustration this may have caused. We will pass your comments along to management.”


Verified
5/5

2024-03-24

Great Service

"Easy and simple. Great service. "

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-03-24

Great

"Great fit and very timely delivery thank you"

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-03-24

Satisfaction

" No leaking or dripping product did not disapoint !"

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Rep reply posted 2024-03-25
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”