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Product & services pricing
3.77/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.69/5
Customer service:
3.47/5
Return/Replacement policy:
3.38/5

Verified
4/5

2024-03-26

Fast shipping

"Ordered a 'wedge' for post op knee support. Received it quickly. Thank you"

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Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2024-03-26

Excellent

"Good display of products, easy check out and shipping was very good. Received product earlier than I thought I expected."


Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
4/5

2024-03-26

Dj

"Good service but slow to use credit card "


Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2024-03-26

Very easy to purchase.

"This was a reorder and the site made it very easy to make my purchase."

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Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-03-26

Great customer service!

"I received a broken spirometer. They replaced it! Easy-peasy!"

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Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2024-03-26

Exactly what I needed.

"My order arrived quickly."


Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2024-03-26

Excellent

"Website easy to navigate. Purchasing was smooth. Received the product in a timely manner as expected. Very happy with my purchase."

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Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
5/5

2024-03-26

Great! Very easy

"Very easy to find what I needed. Check out was easy also. Thank you"

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Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
5/5

2024-03-26

First Order

"Easy to order my products and the price was great!"

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Rep reply posted 2024-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”


Verified
5/5

2024-03-26

AMAZING MEDICAL SUPPLY COMPANY

"This was my second order placed with this company. They offer various coupons & provide free shipping over $49. My orders ALWAYS arrive before the due date & both orders have been correct. I am more than pleased with the service provided.
"

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback and are glad to learn your experience was a positive one. Thank you for taking the time to review us. In regards to free shipping for orders over $49 that is only applicable for recurring/subscription just as a clarification, if you need any assistance please do not hesitate to reach out. See you next time!”


Verified
5/5

2024-03-26

Excellent website!

"They had the exact product I was looking for in a huge variety of sizing. Shipping was so fast I received it the next day!"

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-03-26

Exceeds Expectations

"Vitality Medical consistently exceeds expectations as a premier provider of healthcare products. Their website offers a seamless shopping experience, with an intuitive interface that makes finding and purchasing items effortless. The range of products available is impressive, covering everything from wound care supplies to mobility aids and beyond. What sets Vitality Medical apart is their dedication to customer satisfaction, demonstrated through fast shipping, responsive customer support, and a commitment to quality."

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of and that you had a positive experience from ordering to receiving the produc. We hope to see you again, have an amazing day!”


Verified
5/5

2021-01-24

All Star Rating

"Website is easily navigate. Quality Products. Secure website!"

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Verified
5/5

2024-03-25

As advertised

"My order arrived quickly and was well packaged. I am very satisfied and will use again. They followed up throughout the process to make sure I knew what was going on."

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-03-25

Excellant customer service

"The gentleman that called me two times concerning my online order proved to be a great help and his suggestions and prompt resolution was certainly appreciated! His service was topnotch! Thank you!"

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Rep reply posted 2024-03-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”