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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
3/5

2024-01-29

Too much stuff to do

"Tried discount, to complicated "


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, please be aware of any exclusions, or minimum requirements, and feel free to send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2024-01-29

Great company

"easy transition with very competitive pricing"


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are very happy to hear that the ordering process was easy and that you are pleased with the prices, thank you for taking the time to leave a review.”


Verified
1/5

2024-01-29

Horrible

"The ítem was returned to sender because the driver was unable to find the address. UNBELIEVABLE. Seller was unwilling to resend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
5/5

2024-01-29

Easy to Place Order

"The website is very easy to find what i need."


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-29

Fast & Convenient

"I love this place. I find All of my medical needs. "


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-01-29

Eazy

"Easy and fast to use. Good design."


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2024-01-29

"Good information and details"


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-29

WE HAD PROBLEMS TRYING TO GET SUPPLY TO OUR PATIENTS AND WITH YOU OUR PATIENT WILL GET THE SUPPLIES NEEDED

"VERY EASY AND THE PRICES ARE VERY GOOD, I WILL CONTINUE ORDERING FROM YOU, THIS IS OUR FIRST TIME.

PS: THERES ANY WAY THAT I CAN ORDER SUPPLY AND SEND IT DIRECTLY TO THE PATIENT?
"


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review those items can certainly be sent to the patient in need of them, please feel free to send the business license to the Rx department for ease of release on those orders. We look forward to serving you again, have a great day!”


Verified
5/5

2024-01-29

Stop and Shop

"I needed urinals, and received the urinals I was searching for. Even got some enemas for a rainy day. Shopping here was easy, fast and relaxed. "


Rep reply posted 2024-01-30
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
5/5

2024-01-29

Thankful

"Quick and easy plus had a first time purchase discount. "


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-01-29

excellent

"It was the first time I had ordered from Vitality and I found
the product was satisfactory and at a good price.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear you are pleased with the item and prices. We appreciate your feedback, have a wonderful day!”


Verified
5/5

2024-01-29

Cheaper than walmart

"East to look up things. Cheaper than anybody else."


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site and that you are pleased with our prices, thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-01-29

Prompt service!

"Thank you for prompt service especially when it was very much needed!"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2024-01-29

Fast shipping

"Great service and product !!!"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2024-01-29

Fast delivery

"Was happy to find my first order on time and accurate. Thank you"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and it was a timely process, thank you for leaving us a review, we hope you enjoy the rest of your day!”