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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-01-25

sneezes

"Product I wanted easy to find and free shipping extra plus."


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-01-25

First Time A Charm

"I need some supplies for bee sting anaphylaxis prevention.
This was a pleasant experience in order to obtain what I needed.
"


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
3/5

2024-01-25

"Too expensive and postage is too expensive"


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we can obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”


Verified
5/5

2024-01-25

The Best

"Very easy to navigate, easy to place an order."


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and that it was an easy ordering process. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-25

Pill popper!!!

"This is my second dispenser I have bought from you. I am 72 years old and have M.S. I have found this machine has actually saved my life. If I live long enough, I will buy a third."


Rep reply posted 2024-01-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2024-01-25

Good service

"Received items quickly and timely "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-25

Traction at its best

"I've shopped a lot of different places all the product they sent me was not what it claimed never had a problem here and it lasts I was unloyal and bought two cane tips somewhere else they both both broke with 2 months totally my fault for buying somewhere else"


Rep reply posted 2024-01-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry to hear that the initial items had not worked out but we are happy to hear that it was easy to find the item you were looking for on our site and get your needs taken care of, thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-01-25

Great service

"I ordered syringes, needles, and a sharps container. One of them needed a prescription, I was able to use a screenshot, but then it ended up to be the wrong thing! So I ordered the correct one and cancelled the one item but got the rest of the original order + the new item. Customer service was texting me about these things and provided wonderful support, very easy. I’m sure I will be ordering from them again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-25
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
3/5

2024-01-25

Online Problems

"Page s kept freezing or not working at all. Took super long to get order processed!!!"


Rep reply posted 2024-01-25
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com.”


Verified
5/5

2024-01-24

the best

"Lifts a weight from your lungs. "


Rep reply posted 2024-01-25
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-01-24

fantastic clean up

"was given your product while in the hospital it was pleasant to clean up with and refreshing"


Rep reply posted 2024-01-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item Thank you for leaving us a review, we hope you have a great day! ”


Verified
5/5

2024-01-24

Much to my surprise itvwas easy ordering medical supplies

"East 1st time ordering my medical supplies!!"


Rep reply posted 2024-01-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-24

Arlo

"Easy website to find what I need"


Rep reply posted 2024-01-24
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-24

Quick and Eas

"This site is very helpful with the product I was looking for. I couldn’t find it anywhere else at this reasonable price. "


Rep reply posted 2024-01-24
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and that you were able to find the item here. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
4/5

2024-01-24

Fast and eff

"Fast ordering, clear description and great options on products"


Rep reply posted 2024-01-24
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”