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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-01-27

Easy as eating pie.

"Found what I needed on this site. Very easy. From start to finish. Will certainly order again. Thanks"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here and that it was an easy process. We look forward to working with you again, have a great day!”


Verified
3/5

2024-01-27

Some satisfied

"The wrong product was sent do a website glitch, I am still waiting for my credit refund. Because of this huge delay in refunding my credit card I will most likely not buy from them again. Keep in mind that the credit department acknowledged receipt of the return- they are just not very motivated when it comes to returns. With that said I will not order from them again because I do not trust them. Still waiting."

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Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and it looks like our customer support is already processing this request for you as clarified there is processing time due to the transit time and the time it takes the warehouse to process your return once it's received. We apologize for any frustration this may have caused and your comments will be passed along to management”


Verified
4/5

2024-01-27

Good Prices

"I like that I don't have to buy a case of ABD"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and product selection. Thank you for your business and your positive review.”


Verified
5/5

2024-01-27

"Easy purchase perfect product"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and that you are pleased with the item, thank you for leaving us a review, we hope you enjoy the rest of your day!”


Verified
5/5

2024-01-27

Great Job

"Excellent service and quick delivery."

Detailed Review Benchmark + -
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Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2024-01-27

A+

"Our family has been using Vitality Medical for specific needs for quite some time. In that period we have found that they are an extremely dependable source. Good inventories, very competitive pricing, fast turnaround on orders and dependable shipping. I have no plans to change and would encourage anyone looking for a reliable source for medical accessories to strongly consider Vitality Medical."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We appreciate you taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-27

Easy to use website

"I was able to find what I need and the website was easy to use"


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
5/5

2024-01-27

Lynn

"Pricing is very good. Service is very good. Products are just what I need as a caregiver. "


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-01-26

Quick and easy

"Product easily found and sale was processed quickly. Hopefully I recieve the product just as efficiently."


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site and that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-01-26

great company

"I have been ordering from Vitality for five or six years. The prices for my oxygen supplies are reasonable and I have always been happy with how quickly my orders ship. Customer Service was also very friendly and helpful when I needed assistance ordering an oxygen concentrator several years ago."


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”


Verified
4/5

2024-01-26

good proces

"a bit concerned at checkout that site was not https? "


Rep reply posted 2024-01-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We are sorry that you are disappointed but appreciate your feedback. Your comments will be passed along to the management team.”


Verified
5/5

2024-01-26

Thank you for helping me breath!

"Great service and fast delivery."


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-01-26

Product availability at a great price!

"I researched many sites before I decided to buy from Vitality. The site is very easy to navigate and the pricing is very competitive."


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and that you are pleased with our prices. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-26

Sabrina's contact care

"Super pricing, ease of ordering and on time delivery! :)"

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-01-26

"I was satisfied with the experience on ordering easy"


Rep reply posted 2024-01-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”