"I was having trouble purchasing tickets online. The computer said please wait and kept loading while my card has been charged. I didn't want to duplicate the charge so I called and got Nick. He was great helped me purchase my tickets spoke to me made me feel comfortable using this site and with the experience. I am a first time user of Vivid Seats. Thank you.
Alicia"

"Great and expedite service. I gave him 3 because I ended up with the different row from the one I requested (sold row 8, requested row 10). Nevertheless, close enough to the seats I had before (row 10). Maybe he didn't hear the row I wanted.... "

"He was very helpful and useful in assisting me!"

"Ryne, was very helpful is completing the purchase , due to a delivery method issue.
Very pleasant and helpful. Paul Remy"

"I personally made a phone call as opposed to online purchase. I spoke with Pedro and he was very professional and helpful with my ticket(s) purchase. Thanks so much for your help.
Jim"

"The seating was not what we were told at time of purchase and it was a horrible experience for our first ever football game experience. Will never purchase through Vivid again!"

"I was getting a little confused in the website's between Vivid and the Wells Fargo Center,
and I wanted things to go right as I'm taking my 20'something daughter with me to the
Show as a College Graduation present. I started up a Chat and got Chris. He was so
patient, answered all my Questions, and then offered to walk me through the Purchase
of the Seats, and then I asked about the VIP Parking and he was good enough to handle
that as well. It went smoothly, I did nothing but give him the info he needed, and it all
came out as perfect as I had hoped. I know my Megan will be thrilled when we get there!"

"Had a great representative who was polite and showed empathy with my frustrations. Great customer service and lowest ticket fees."

"Mark Jackson, great job...#1guy to go to"

"Minijoie Wilker has amazing customer service fast ,friendly she’s on point you should give her a raise she’ll keep me coming back to buy tickets in the future "

"Monique did a nice job explaining everything"

"Monique was very pleasant and helpful."

"Had to call due to app not working properly, very helpful "

"Justin was helpful and I enjoyed talking with him."

"I had the best experience. I needed clarification on a price adjustment and Chris was able to take care of it for me and even called me to help place my order. Continued contact and support to ensure I received the best deal and experience. "