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Verified
5/5

2019-09-06

Dead & Co at MSG

"Natalia walked me through an order that involved a discount that wasn’t working as it should online. She also happily took the time to explain and answer the questions I had regarding ticket vendors as this was my initial ticket purchase that didn’t involve going to the venue. Great experience. Thanks. "

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Verified
5/5

2019-09-06

Excellent experience buying tickets

"The customer service representative was very helpful and nice. He kindly walked me through the steps of buying a ticket and repeated everything back to me."

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Verified
5/5

2019-09-06

"Mark did such a great job helping me and made the process so smooth! "


Verified
5/5

2019-09-05

Awesome !

"Monique was outstanding in helping me with my ticket purchase and the price was second to none. I’ll definitely be using Vivid again !"


Verified
5/5

2019-09-05

Great service

"I needed last minute seats to a concert and we got great ones at the best possible price. I really felt the agent worked very hard to “do right by me,” and the result was a very happy family and a wonderful event. He really took the time and care to give me very personalized service. I would DEFINITELY use this service again! The extra personal touch is worth it!"

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Verified
5/5

2019-09-05

Awesome service!!

"Brady was a great help!!! He even provided me with additional options and discounts! Friendly and quick!"


Verified
5/5

2019-09-05

Monique @ vivid seats? MOST EXCELLENT

"Overall great, attentive salesperson. Monique listens carefully to my issues and resolves them. She is smart and she is not pushy. Helpful associate and quick!
"

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Verified
5/5

2019-09-05

Easy Ordering

"Working with Natalia was very seamless. I was able to purchase the exact tickets I needed in no time at all. My company is planning a fundraising event, and Vivid Seats so graciously gave us a little deal. Thank you for all your help!"

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Verified
5/5

2019-09-05

Connor was AMAZING!!

"He was so willing to help me with my purchase & even gave me a discount! I will definitely be working with him again! Loved it!!"

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Verified
5/5

2019-09-05

Ryan S. was amazing!

"I was looking to buy tickets for a football game for 10 people and wanted two rows of seats. It was difficult to do online, so I called customer service. Ryan was probably the most helpful customer service rep I have ever worked with. He understood what I was looking for, verified the seat information, gave me a discount, and even talked to me about parking options. Everything went so smoothly. Because of this experience I will be using vividseats as my primary ticket option moving forward!

"

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Verified
5/5

2019-09-05

patriot tickets at Cincinnati

"Great customer service. I will definitely auy again through monique."


Verified
5/5

2019-09-05

Great service, helpful staff!

"I needed some help to understand the pricing categories and I contacted Chris through the live chat and he was very patient and helpful. I'm very happy with my purchase."

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Verified
5/5

2019-09-05

great customer service

"Chatted with customer service about how to get a discount - prompt courteous service, fast, helpful and extremely friendly. They called me got me the discount and took my order over the phone. "

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Verified
5/5

2019-09-04

"He was very helpful and even stayed on hold while I sorted out the details on the other line with my family. Thank you!"

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Verified
5/5

2019-09-04

I love Mark!

"Mark hooked me up the first time for Shawn Mendes so I reached back out to him to make sure I got my Lizzo tickets! He is my go-to guy!!"

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