"Natalia walked me through an order that involved a discount that wasn’t working as it should online. She also happily took the time to explain and answer the questions I had regarding ticket vendors as this was my initial ticket purchase that didn’t involve going to the venue. Great experience. Thanks. "
"The customer service representative was very helpful and nice. He kindly walked me through the steps of buying a ticket and repeated everything back to me."
"Mark did such a great job helping me and made the process so smooth! "
"Monique was outstanding in helping me with my ticket purchase and the price was second to none. I’ll definitely be using Vivid again !"
"I needed last minute seats to a concert and we got great ones at the best possible price. I really felt the agent worked very hard to “do right by me,” and the result was a very happy family and a wonderful event. He really took the time and care to give me very personalized service. I would DEFINITELY use this service again! The extra personal touch is worth it!"
"Brady was a great help!!! He even provided me with additional options and discounts! Friendly and quick!"
"Overall great, attentive salesperson. Monique listens carefully to my issues and resolves them. She is smart and she is not pushy. Helpful associate and quick!
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"Working with Natalia was very seamless. I was able to purchase the exact tickets I needed in no time at all. My company is planning a fundraising event, and Vivid Seats so graciously gave us a little deal. Thank you for all your help!"
"He was so willing to help me with my purchase & even gave me a discount! I will definitely be working with him again! Loved it!!"
"I was looking to buy tickets for a football game for 10 people and wanted two rows of seats. It was difficult to do online, so I called customer service. Ryan was probably the most helpful customer service rep I have ever worked with. He understood what I was looking for, verified the seat information, gave me a discount, and even talked to me about parking options. Everything went so smoothly. Because of this experience I will be using vividseats as my primary ticket option moving forward!
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"Great customer service. I will definitely auy again through monique."
"I needed some help to understand the pricing categories and I contacted Chris through the live chat and he was very patient and helpful. I'm very happy with my purchase."
"Chatted with customer service about how to get a discount - prompt courteous service, fast, helpful and extremely friendly. They called me got me the discount and took my order over the phone. "
"He was very helpful and even stayed on hold while I sorted out the details on the other line with my family. Thank you!"
"Mark hooked me up the first time for Shawn Mendes so I reached back out to him to make sure I got my Lizzo tickets! He is my go-to guy!!"