"Never got the tickets that I purchased. I need a refund."
"Great experience! Thank you Natalia for your great customer service! I’ll use Vivid Seats again! "
"Dominic was extremely helpful over the phone and made my first time purchase very smooth. Definitely calling him directly next time I want to purchase tickets!"
"George did a great job getting the tickets I wanted for our event! Fast and courteous during our entire conversation! "
"I tried to purchase a ticket using the app but it didn't place the order. Luckily there was a Live Chat option on the order screen. I chatted with Chris who then called me to finish the order. He also let me know how to share the ticket info with my other guests -that was something that didn't appear on the FAQS so was very helpful."
"The person helping me was polite. I don't remember his name. He let me know what seats were available on the date I was requesting. I was hoping for more of a discount since I was spending over $1,000 on 6 tickets to the NFR. He also tried to charge my credit card twice. He told me my card was denied. Later I found out that my credit card company stopped the transaction because it was suspicious. I'm really disappointed in that. I don't know if it was on purpose or not but it still was upsetting. I had to use a different card. I am disappointed."
"Saw an offer on RetailMeNot for 13% off purchase when I tried to purchase a ticket had a purchasing error had to call in number the representative said I finally got a hold of helps me out immensely and explain a lot to me"
"This was my first purchase through Vividseats and Connor helped me out tremendously. Thank you "
"This is by far the easiest way to purchase tickets for a good price."
"Mark was our sale guy! Had fun even ordering tickets! "
"It was very pleasant the agent I spoke too was very attentive to my needs."
"Michael G. helped me and patiently went through the different seating . He also helped me with the discount rate that I found online. Thank you for all your help ."
"Mark Jackson is great ext 3300."
"Keyboard expert with 40 plus w.p.m (Justin) mashed out 15 tickets in a blink of an eye, faster than i could say my ig account backwards. (000toirdA) - Adriot000 great job, thanks again. "
"Personally was a great help"