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Verified
5/5

2019-09-03

Buenisima

"Buena atencion y servicio"


Verified
5/5

2019-09-03

Christina Aguilera

"I was so happy to get these tickets for my best friends birthday, and the agent made that possible. Thank you for your support today, and I will definitely reach out with you again including recommending your services."

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Verified
5/5

2019-09-03

Billy Joel Concert Tickets

"Excellent customer service! Tyler was very helpful! I'll use Vivid Seats again. "

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Verified
5/5

2019-09-03

Rams and Bronco’s Pre-Season Game

"So for this game I called in to ask a question. I was fortunate enough to get Mark Jackson on the line. When I tell you this man is amazing I truly mean that! He was so helpful, and always finding a way to keep me within my price range! He is truly the definition of GREAT CUSTOMER SERVICE! So happy I have a new ticket guy now!!!! "

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Verified
5/5

2019-09-03

Great service

"Helped me find the right tickets for my event ! And gave me a code over the phone to save a little money "

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Verified
5/5

2019-09-03

Excellent

"Awesome customer service!"


Verified
5/5

2019-09-02

Astros Game

"Quick and easy. Got the aisle seats and section I wanted."


Verified
5/5

2019-09-02

Extra seat

"Had two tickets to the WVU, NC State game, needed one more. The guy got me as close as possible. I'm happy with the results "

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Verified
5/5

2019-09-02

Really helpful customer service!

"Got a 10% promo email from credit card company-- multiple attempts and I could not get it to register for discount. Planned on just going to another site since I assumed there would be no discount. Got really frustrated and as a last ditch effort tried the LIVE CHAT option. So thankful got Morgan M. who was a HUGE HELP! He was pleasant, kind, and very very helpful (even while working on a holiday!). He helped me navigate the process and ended up needing to call me to complete transaction over the phone. Morgan made process quick and easy, was able to put through the discount code and get the same seats I had in my cart. In the future, because of my interaction with Morgan, I plan to try Vivid first to find tickets as opposed to the sites that were my go-tos in the past. Thank you Morgan!"

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Verified
5/5

2019-09-02

Awesome customer service!

"Justin did a great job of finding us seats for our whole family! He made ordering easy."

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Verified
5/5

2019-09-02

Great job!!

"I was having an issue ordering tickets for 3 different ball games so I called and spoke with Matt. He was able to help me order for all 3 games and applied a discount for all of them. I will definitely order again this way!!"


Verified
5/5

2019-09-01

VTechfan

"Great seats and Great Prices. This service made it easy to find the right seats online. "


Verified
4/5

2019-09-01

gREAT

"Ordering the tickets was fine but now I do not understand how to get them on my phone like I was told."

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Verified
1/5

2019-09-01

Challenge!

"Never got the tickets that I purchased. I need a refund."

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Verified
5/5

2019-09-01

Natalia is a ROCKSTAR!

"Great experience! Thank you Natalia for your great customer service! I’ll use Vivid Seats again! "

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