"I logged on the site to find some tickets to a hockey game and contacted the live chat to ask a simple question. From the moment Mark responded I felt completely taken care of. We spoke about budget, where I wanted to sit. He gave several options before I picked a seat. There was no pressure to buy, no hard selling. An absolute pleasure to deal with and I’m so happy I visited the website this evening. "
"I just wanted to express my sincere thanks and appreciation to the woman Joy who helped me with my ticket issue last week. I made the last minute decision to attend a sold out show, 9 hours away from where I live, the day before the event. I knew the only hurdle in my way was finding a ticket, and that proved to be quite the major hurdle at first as I spent hours and hours on Friday searching for a ticket until my friend suggested checking VividSeats. Sure enough there was a ticket available, but there was the major issue of the delivery of the ticket, since it was only available for Saturday delivery (no electronic transfers) and in order to make the event I would have had to leave Connecticut Friday night / early Saturday morning, so I couldn't have the ticket delivered to CT. I was scrambling trying to find a location near the venue in VA to have them shipped, but I was unable to come up with an address on such short notice. That's when Joy took the matter into her own hands and found a UPS store in VA near where I was staying that could receive the tickets and would be open late enough for me to get them that Saturday before the show. That plan went off without a hitch, and I had one of the best weekends in recent memories. I really do attribute the overwhelming success of the trip to Joy's determination to help me get those tickets and into the show - without her help I would not have figured out a way to get tickets in time, so for that I am forever grateful. Thank you Joy!!!!"
"Brady D. was a great help today. He made purchasing a parking pass very easy today. "
"kyle got everything done for me"
"Getting tickets was so easy. Julian was very helpful. Great seats at a good price!! "
"Monique was very helpful and pleasant to talk to. Definitely an asset to Vivid seats."
" Brady was very easy to deal with and very helpful in helping me to choose my seats. I appreciated his assistance. "
"Brady Davis was very professional and efficient and very pleasant to work with. I was very impressed!"
"Buena atencion y servicio"
"I was so happy to get these tickets for my best friends birthday, and the agent made that possible. Thank you for your support today, and I will definitely reach out with you again including recommending your services."
"Excellent customer service! Tyler was very helpful! I'll use Vivid Seats again. "
"So for this game I called in to ask a question. I was fortunate enough to get Mark Jackson on the line. When I tell you this man is amazing I truly mean that! He was so helpful, and always finding a way to keep me within my price range! He is truly the definition of GREAT CUSTOMER SERVICE! So happy I have a new ticket guy now!!!! "
"Helped me find the right tickets for my event ! And gave me a code over the phone to save a little money "
"Awesome customer service!"
"Quick and easy. Got the aisle seats and section I wanted."