"Excellent help getting tickets. i have used them in the past & highly recommend vivid seats."
"Natalia was patient, informative and a great help! Great customer service!!! "
"Shayne kindly, quickly, and efficiently helped with my purchase order and extended the 10% promo I had received, but didn’t know how to apply. Thank you Shayne!"
"Brady was a pleasure doing business with. He explained everything I needed to know about my transaction. "
"At first I was a little confused about my order, after speaking to your representative Nick Eaton he was able to explain to my order so I went ahead and placed the order with him since he made me feel more comfortable. I asked a few questions to reassure myself that I was making the proper purchase and he was so pleasant with me. I am extremely happy that it was him to attend to my needs. I am sure that my Fiancée will be happy too since this is for her birthday. Thank you again Nick "
"Service was good, simple and fast ! "
"Nick E helped correct my order quickly and efficiently. He called me quickly to ensure that I was taken care of. I appreciated his help!"
"Very helpful. Got me the tickets I needed!"
"The representative was courteous and efficient and was able to find an additional ticket near the ones we had already purchased. His service was perfect. When I saw the price on the face of the ticket, however, I was shocked. The original ticket was $80, listed with Vivid as $130 ($50 more) with an additional "service charge" of $28.90. This means that I paid approximately double the original cost of the ticket, an outrageous mark-up. I buy Broadway tickets regularly through Telecharge, and fee is nowhere near this exorbitant. I cannot afford to use Vivid's service again."
"I went on vivid seats to check prices for a baseball game because I've used vivid seats in the past. Shortly after leaving their website I received an email offering 10% off the tickets I viewed. I purchased the tickets but at checkout it still showed full price for the tickets. So i called them and the lady assured me I was getting 10% off and maybe I am getting 10% off on the tickets but they made up their money and then some on service fees. 95+95=190, but checkout was 246. $56 dollars in service fees is ridiculous. I will not use vivid seats again."
"Chris did a great job helping me with my order. "
"I ordered seats online but had to add a extra seat to my order and Morgan was most helpful."
"Always great ordering Sox tickets from you guys. Easy, convenient, and friendly "
"Morgan M. was awesome, I recieved a 10% off coupon through email that wasn't reflected in my total purchase cost and he got on the phone right away to get me my tickets with the discount. Very easy and quick! "
"Justin helped me out tremendously. I was looking for 10 seats to a basketball game. Instead of having to make 2 separate transactions Justin not only helped me by making it 1 transaction and saving me about $200 for very similar seats. "