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Verified
5/5

2019-08-22

Brady Davis was great!

"Brady was fast and friendly and immediately resolved my issue positively and efficiently!"


Verified
5/5

2019-08-22

Excellent and friendly

"I was comfortable and she helped me with all my questions and purchase kindly "

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Verified
5/5

2019-08-22

.Customer Service

"Mr.Justin Goodman was very patient to explain about the seating arrangements. He has great customer care skills and was eager to help me the best way can.."

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Verified
5/5

2019-08-22

Superb customer service!!

"Morgan was very helpful with my concert ticket purchase and ensured I got the best seats for the event. Thank you for the superb customer service and I look forward to purchasing again through vivid seats. Cheers!"

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Verified
5/5

2019-08-21

Great customer support

"Shayne P. was very helpful and made my first experience with VividSeats very easy. They provide the best prices and offer discounts to new users. "

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Verified
5/5

2019-08-22

Parking Pass--- Excellent Service

"Bought Tickets previously through Vivid for the Clemson vs Syracuse game. Saw parking passes available on VIVID site. I did some research, and called in to ask some questions. Julian (x3290) and Pedro (X3368) were very helpful during the separate calls I made. Vivid is becoming my favorite ticket event business. Customer service has been top notch!!!!"

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Verified
4/5

2019-08-22

Excellent customer service only 4 stars due to pricing!

"My CSR George was amazing. He was prompt, funny, and kind! I work in a position similar to his and I would try and recruit him if he was local. 5 stars for service!"

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Verified
5/5

2019-08-22

Thank you, Shayne P.

"Cheerful and helpful agent! Great conversation while he worked my order. Will call him personally for all future needs. Thank you, Shayne P."

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Verified
5/5

2019-08-22

Excellent service

"Julian went out of this way to find the best seats and even gave me a discount. Was very friendly and helpful. "

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Verified
5/5

2019-08-21

bought fball tickets

"Petro was so great to work with as he handled my order quickly and answered all my questions.
Use his extension of 3366 !!
"

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Verified
5/5

2019-08-21

Chris B saved the day!

"Had an issue at checkout with a discount not applied. Chris was able to professionally expedite the process and resolve the issue."

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Verified
5/5

2019-08-21

Great Service

"My over the phone purchasing experience with Brady D. was excellent!"

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Verified
5/5

2019-08-21

Vivid Seats

"Mark J. was very helpful and informative getting me the tickets I needed for a Minnesota Vikings game and even saved me some extra money on the tickets. The transaction was very smooth and the tickets were transferred to control immediately. Thank you again Mark for all the help!"

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Verified
5/5

2019-08-21

Lana Del Rey Tickets

"Ashley assisted me in purchasing my tickets today and was extremely helpful !!! I will definitely be purchasing all of my event tickets here with Vivid because of the excellent customer service that I had received ! Thank you."


Verified
1/5

2019-08-21

Horrible

"I have purchased several tics in past and when they gave me tics in section I did not pic I disputed charges and they cut me off from future purchases after I just drove 14 hrs for a game to find out tics I purchased had been cancelled Vivid seat should terminate Emma who works there for "

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