"Tyler helped me purchase my Houston Astros tickets for my husband's birthday. My order was not going through for some reason online and I really thought I wasn't going to be able to buy the tickets. Tyler had great customer service skills through the whole process as well."
"Daniel lead me to what I was willing to pay and gave me the options on seating with isle seat which was very important to me, it was obvious he was really putting out an effort in customer service. Vivid was my second choice for arrangements , the first choice ----hub didn't do anything but try up grades after you would pick a seat then find it wasn't available(happened 3 times). "
"I called the number on Vivid Seats at 10:30 pm expecting very little from whatever answering system I assumed they had in place, but was pleasantly surprised by Natalia. She was so kind, quick, and helpful. That was some of the best customer service I have ever had over the phone to the point where I want to purchase more tickets on Vivid Seats in the future and call her using her extension. 10/10 service."
"Julian was terrific. He was polite and professional. Process was easy and straightforward "
"Pedro V was great the best customer service called me back when we got disconnected finished my order with no problem "
"Just a short not to say Natalia was absolutely incredible in her service to help my wife and I for a great weekend out to see this great comedian. She could not have done anything better than what she did. B I G K U D O 'S to the company and Natalia { Hope I spelled that correctly. "
"Efficient and helpful.
Much obliged.
"
"I was having some trouble with an email offer, but Kyle T. was extremely helpful and got my tickets ordered at the discounted price. Great customer service experience."
"Daniel was very helpful as I was trying to get an email discount on the Vivid Seats website. He applied the discount for me on the purchase I made through the phone. He made it very fast and easy. The call suddenly dropped and he even called me back to continue helping me with the purchase. "
"Tried to cancel my parking pass cause I found it cheaper and they wouldn’t let me!! $120 for parking is ridiculous. "
"The customer representative, Kyle, could not have been more pleasant and helpful. He made the entire purchase experience comfortable. "
"They was really nice and helpful "
"Didn’t get a barcode or seat. They wouldn’t let me in the game. The ticket office couldn’t print my ticket because it’s through a 3rd party."
"I needed to get a large group of tickets for a Cardinals baseball game, and was having some trouble with the online promo code. Julian helped me through the process and got me and my friends ready for a great night. His personal attention, patience, and personable nature are refreshing. He is a great voice of Vivid Seats!"
"Justin G was excellent! He went over everything in detail and made my experience much easier for us to purchase tickets. I believe that he went above and beyond for us. "