"Vivid Seats sent me an email for a 10% discount on my order. It showed the discount but not in the total. I contacted Vivid Seats and was lucky enough to get Dexter. I forwarded him the email and he applied the discount.
He was helpful and everything worked out! "

"I was having online ordering problems, and after an online Chat Mark J called me, did some checking, and resolved the problem quickly. He was easy to work with, was friendly, and spoke clearly and understandably, preventing the frustration found when dealing with other telephone Customer Service Centers. Thanks "

"Justin was very helpful and helped me navigate different ticket options. I wish he could help me with getting the 20% discount that vivid offered me vs. the 10%."

"George was a great help in nailing down tickets for a concert in Nashville. Have used Vivid tickets several times and they got me the best prices on a sold out concert at Bridgestone."

"Truly a smooth experience with sales rep Mark Jackson who went above and beyond. Look forward to repeat business in the future. Thanks."

"Without Daniel's help I would not have made this purchase. This was my first time trying to purchase game tickets and I only have a simple "dumb" phone. Instead, I use a wifi tablet for email, etc. so I was expecting to download to my Tablet when I saw entry was for smart phones only. Before giving up my plans, I called the 800 number and Daniel advised me not to chance using tablet, but instead forward the ticket email to my friend who is meeting me at the game. Daniel also through in a discount for good measure. I will definitely look first to Vivid Seats for my next event purchase."

"These tickets were selling fast and Connor was able to quickly apply my information and thus save me money. Great service!"

"Ryne was ready to work with all my questions (our first time with Vivid), and he knew all the answers right away. Payment was quick and easy, and we got our confirmation, so we are all set. Thanks! "

"Great experiencie and price"

"I had a little trouble with a discount code so Morgan called me via our live chat and was super helpful!"

"I tried to purchase 2 tickets to a Nats game online and the website would not accept my e-mail address as valid. So I called the phone# at the top of the page and Natalia was very helpful in completing the purchase. She was very competent and personable and it was a pleasure dealing with her."

"Completed the order over the phone since the website wasn't working right. Mark B. was cool and personable. Made it all an easy process. Only complaint is that they should find a way to be able to sell the insurance they offer online, or something comparable, over the phone "

"Brady helped me purchase tickets over the phone. I was impressed by how professional and knowledgeable he was. He was able to answer my questions and purchasing went smoothly. I had confirmation emails right away. I would definitely purchase from Vivid Seats again. "

"I was having trouble with my order as it wasn't applying the 10% discount. I began a live chat and ended up speaking directly with Connor. He exudes a wonderful personality over the phone and wasn't your typical "cut to the chase" employee. He took the time to talk with me about the tickets I was purchasing. I wish every sales associate was as engaging as Connor! Vivid Seats is lucky to have an employee like Connor! "

"Decided we wanted to go 5 minutes later we were going. "