"This was my first time using Vivid. Pedro was very helpful and pleasant to deal with. He's an asset to your team. My only criticism would be that you should be given the option to print out your tickets and use a printed version at the venue instead of having to use a mobile device."

"I was having problems with my online ordering and chatted to mark through the online chat service. Although I’m in the uk he called me and got it sorted in minutes and gave me a discount. Really pleased with the service they provided "

"Brady made the buying process simple. He was very knowledgeable, friendly, and helpful. He answered all of my questions. I will definitely buy tickets through vivid seats in the future."

"I purchased two tickets via telephone from ticket agent Connor. Very respectful and knowledgeable. Seriously enjoyed chatting with him. When the concert was canceled, I freaked out a bit, and called Connor. He explained the procedure and two days later I had my money back on my card. Awesome experience dealing with Connor!! 5 stars!! Although the concert was cancelled I will purchase my next tickets through Vivid Seats via Connor. Thanks Connor!! "

"Mr. Dominic Jackson was a great help with helping me purchase my tickets
vs the problem i was having ordering online.... THANKS

"

"I always use vivid to get my tickets and have always been very pleased. Jonathan was very nice and took his time answering my questions!"

"Pedro the representative was very informative answered all my questions."

"Fast & Friendly Service! Julian knew exactly how to resolve my issue."

"Customer service always excels in my opinion. I tell them my price range and where I'd like to sit and we always make a satisfying deal. "

"Alexis was a great help and she took the time to clearly re-read all of my information back to me as well as helping me with my main issue with buying my tickets. She should get a raise! "

"Chris B did a great job taking care of my order, thanks for the help with the gift cards."

"Ashley was a great help! She was able to help me secure the tickets I was looking for along with applying the code I needed. "

"Super helpful, great customer service, received my tickets in seconds. "

"He was wonderful to talk to on the phone very experienced and helpful. "

"Monick was very informative a made booking experience easy and smooth
A real pleasure to talk to"