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Verified
5/5

2019-07-22

Thank you Mark

"Mark was very helpful with my Chicago Blackhawks tickets. He was very professional and clearly communicated the information I needed for my purchase. I would definitely reach out to him directly again for my next purchase and would recommend him to others. Thanks!"

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Verified
5/5

2019-07-21

tickets for football game

"Chris was helpful an went over every question I had. Very proffessional"

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Verified
1/5

2019-07-21

Website ****

"Though I was was sent an email that gave me a 10% discount, it did not work on the site. I engaged live chat and it took over 30 minutes, 2 emails and 27 chat entries to get the deal done. Next time I will use another site. "

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Verified
5/5

2019-07-21

Very easy order!

"Monique was incredible in her knowledge and helpfulness for this first-timer.
I couldn't believe how easy it was to complete the ordering of my tickets. She took extra time to assure me that my purchase was a great one!
I look forward to having her as my "Personal Assistant"for many concerts to come.

Bill Williamson
"

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Verified
5/5

2019-07-20

Awesome!

"Arthur had great customer service! He was efficient and helpful! Will totally recommend to my friends and family "

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Verified
1/5

2019-07-20

The worst service ever

" Hi I bought tickets for the Rolling Stones concert that was scheduled for April 25 it was postponed and rescheduled for July 19 neither one of these events I could attend because I had a family emergency and I had to be out of the country my attorney wrote a letter and you wrote him back saying that there's no excuses and no refund issued and then I got eight tickets which I couldn't even sell those so basically I was out $568 **** as a company I would never buy tickets from you again I'm going to post it on Twitter Facebook Instagram every other social media site and my attorney will write another letter thank you for your very unprofessional service you **** **** ****"

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Verified
1/5

2019-07-20

Excessive fees on high price tickets

"$500 in fees per $2000 ticket is excesstand does not represent the amount of service provided vs a $100 ticket. I'll never buy resale tickets or any tickets from them
"

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Verified
4/5

2019-07-20

Very Helpful!

"I tried to buy tickrts for the Citi Open tennis tournament from the website, but couldn't find the location of the offered tickets on the website. I found a telephone icon attached to the page and called your sales office, which was staffed by a very helpful rep (Dexter). He walked me through the ticketing process, including identifying the seat location to my satisfaction and we completed the transaction in several minutes! Very helpful indeed and I got the tickets by email very shortly after hanging up with your office."

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Verified
5/5

2019-07-20

Great Customer Service

"I called today because I was looking for tickets to see the Avett Brothers in October. I spoke to Chris who was so helpful and patient with me. He answered all my questions. I didn't feel rushed and he made some very helpful suggestions. He made my ticket buying experience so easy and stress free."

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Verified
5/5

2019-07-20

Vivid Seats Rocks

"I love vivid seats I always go to them with all my concert needs they are reliable and the prices are usually fair and good in a last minute ticket situation I never use anything else! Today I had the pleasure of chatting Antoinette, they were quick and friendly and got my issue resolved with absolute ease! Would without doubt recommend vivid seats love using their app and scan my tickets at concerts. Overall very pleased!!"

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Verified
5/5

2019-07-20

Nick E. was extremely professional and helpful!

"Nick E. was extremely professional and helpful during my ticket purchasing process. Even gave us his direct extension to use if we had any questions, and we did not hesitate to use it. Thank you. We will be back!"


Verified
5/5

2019-07-20

Very professional and very friendly customer service!!

"I had a great experience, will most definitely come back!"

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Verified
5/5

2019-07-19

Great service

"Julian was very helpful and my purchase was completed quickly and cheerfully "


Verified
5/5

2019-07-19

Connor was excellent

"Great customer service. Extremely helpful, patient and thorough. Very pleased with my transaction and experience. A+"


Verified
5/5

2019-07-19

GO Raiders!

"Mark beaver did a great job I had some concerns he addressed all of them and made me feel very comfortable with my purchase"

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