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Verified
5/5

2019-04-23

Reds

"Excellent, Especially Naomi she helped us a lot!"

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Verified
5/5

2019-04-23

Thank you Alexis

"Alexis was very helpful with the purchasing of our SITW tickets. She provided lots of information, details and ensured we were paying the best price. We have used vivid seats in the past and because of her excellent service, we will definitely be using vivid seats in the future."

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Verified
5/5

2019-04-22

Fighting Irish Tickets

"Delivery was going to be a challenge since I will be travelling prior to the game. However, Alexis went above and beyond to make arrangements for ticket pick-up near the stadium."

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Verified
5/5

2019-04-22

blue jays

"Laura was extremely personable, knowledgeable and accomplished our goal to obtain two tickets to the Toronto Blue Jays Baseball Game for September 12, 2019. Great Work."

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Verified
5/5

2019-04-22

Customer Service Assistance By Phone

"Alexis B. was professional, thorough, efficient and personable."

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Verified
5/5

2019-04-22

EXCELLENT SERVICE

"I just purchased Bruno Mars tickets from Connor and he explained to me about the added costs to the ticket but helped me to get the tickets I wanted. He was professional and friendly and took the time to help me understand the venue and the seating position that I finally chose."

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Verified
5/5

2019-04-22

Alexis B

"Professional, quick, and wonderful customer service. Helped me place my order and was great to work with !"

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Verified
5/5

2019-04-21

Great!

"Wonderful! Thank you for your help "


Verified
5/5

2019-04-21

Extremely pleased

"Thank you Monique! Monique helped me purchase Celine Dion Tickets for this upcoming October. There weren't that many available left but I told her my price range and she was able to get me great tickets for a great price. Also very informative and Kind!
Thanks again Monique!
"


Verified
5/5

2019-04-21

I’d definitely order again

"Marcus, my representative, was very helpful in answering all my questions and processing my order. I’d order again from Vividseats when needed. "

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Verified
5/5

2019-04-21

very helpful!

"I got an email about receiving 10% off some tickets but it wasn't showing up at my checkout. The person I talked too, Julian Gutierrez (i believe) was super helpful and made sure they honored the discount. He also helped me split the payment onto 2 cards, buy using one to purchase a gift card and using the gift card to pay for half the ticket. He insisted on staying on the line until my gift card code arrived to make sure I got what I payed for (i mentioned that i was scammed once before). Even though it took 20 minutes for the code to arrive, he stayed on the line, answered my questions, and made me not feel like a burden for taking up so much of his time. He was really kind and courteous to me and it was overall a great experience. "

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Verified
5/5

2019-04-21

Travel & tickets

"I had a great experience with Morgan on the phone, he was able to not only assist with a variety of different tickets in different cities, but had the patience to wait while I selected my seats on line. I have used vivid seats in the past and will continue to use them as a result of the service I have received, thanks Morgan."


Verified
5/5

2019-04-20

Jeffery

"The operator answer my questions clearly."


Verified
5/5

2019-04-20

prompt and excellent service by Kyle

"got what i wanted ,where i wanted the seats and at a good price"

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Verified
5/5

2019-04-20

Great Customer Service

"I wasn't seeing the discount I expected so I called the VividSeats helpline. George R listed to my issue and immediately took the steps to resolve. I got my discount and had the tickets purchased in just a few minutes. He was not only efficient and professional, but friendly as well.

thank you George.
"

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