"Representative was very helpful and helped me pick the best tickets "
"Thank you Luke for helping me with the tickets and explaining all my options I had.
thank you
Darren"
"I’m so happy that customer service always gives me great deals! Very friendly and professional too. "
"Hey Mike,
Thank you so much for helping get those front row tickets. I'll definitely be calling you directly from now on!"
"The representative that I spoke with was knowledgeable and honored an on line deal. She was kind and friendly. Awesome service!"
"Tyler was able to get me what I desired fast. He was very professional and polite. This excellent service is what will continue my business with Vivid . "
"Very helpful and friendly "
"I lost over 100 dollars and did not get to go to the show I wanted because they cancelled my order for no reason and then did not refund my money. YOU CAN NOT get in touch with a human or any customer service. They stole my money and then ruined my chances of going to a show that is now sold out and hundreds of dollars a ticket.
I have proof of everything and it doesn't matter because there is no way to talk to a human."
"For order #25547529 & #25581367 I printed tickets and those tickets were declined at the venue. We eventually got in the venue, but it was frustrating. I contacted VividSeats via their webform, I was contacted, I was given a credit, and spent the money immediately on more tickets using VividSeats! I called in to buy the tickets so I could use the credits and Jonathan Q. at ext. 2503 was excellent...it was painless to use the 2 credits on 1 purchase, nice job for the investigations dept & Jon Q!!!"
"Very friendly fast and efficient "
"Ashley made this experience very easy,MUch more so than if I had to do it myself.
Her knowledge and personality makes Vivid a better company"
"I was trying to buy tickets online, but kept getting an error with my address for some reason. I called in and Derrick helped me walk through the purchase with my discount code."
"Monique was very nice and answerd all my questions. Great service "
"Jamal was very kind,helpful,caring and knowledgeable in helping with the purchase of the tickets. Thank you. God Bless You "
"Very helpful, nice and professional! "