ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2019-04-16

Good Service

"The customer rep was very friendly and knowledgeable. He answered all of my concerns. It was a pleasure to talk with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-15

Luke Bryan Tix

"Called with a question. Very helpful, very easy process. Best price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-15

Needs to be a boss

"Jason was better than most in fact I'm going to buy more just because of him His extinction is 2606"


Verified
5/5

2019-04-15

Fast and smooth

"After trying and failing to buy tickets from you online, and then trying and failing multiple times to get your chat feature to work, I tried your phone line. I expected the worst, but it was one of the fastest and smoothest phone transactions I have had in a long time. Connor could not have done a better job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-15

Justin was very helpful

"I should start by mentioning my frustration that the link I used from Facebook promised me $10 off my seat purchase--but I couldn't get that discount online. And no one responded to my multiple online chat requests. So I almost went to Stubhub instead.

But the good news is that I got Justin online and he promptly told me he could give me my $10 discount--which he did. He was quite helpful. My five stars are for his service, NOT my online or chat experiences.
"


Verified
5/5

2019-04-15

Great Service

"Conner was very professional, and helpful. He explained everything and made sure I understood. Great Service."


Verified
5/5

2019-04-14

Great help in ordering University of Michigan Football tickets

"Sales associate Michael 2555 was a great help in getting my 8 tickets - there weren't 8 tickets all together but Michael helped me purchase 2 sets of 4 tickets in the same section and row and applied a discount coupon that I received in an email. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-04-14

Easy and quick.

"Dexter was friendly, clear, and I could understand him. Very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-14

Customer Service Chris B. was super-duper!

"His assistance was just not okily-dokily, it was giggity-giggity great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-13

Purchase Over The Phone

"Got my Madea Tickets.. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-13

Fantastic Service, Easy Pickup

"Called day of for a Coachella pass. Alexis, phone representative, was super clear, secured the best price ticket quickly, and helped me get to the fest I wanted to be at"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-13

Fantastic

"Alexis was a tremendous help with my tickets purchase. She was patient and helpful throughout the process. Thank you!

Mitch
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-12

Fantastic

"The rep was extremely positive and helpful "


Verified
1/5

2019-04-12

Disappointed

"At the time of the sale the attendant was very attentive calling my cell, saying that I would have a discount, but after I made the purchase and that I received the email confirming, it was that I saw how expensive it was that I paid the fee and service charge. So I logged in to request a cancellation and the new clerk said she could not cancel. I'm disappointed !!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-12

Always great service

"I had the pleasure of speaking with Chris and he helped out a lot I got a promotional email and wasn't for sure why I wasn't getting a discount at the time of check out online so I called and I got Chris as a sales rep and he was very knowledgeable helped me out and I bought the tickets right over the phone with him. Thank you so much vivid seats for having Chris there he was very helpful and very pleasurable to speak with on the phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges