"It was a little hard to understand his accent, but he was patient with me and we got the tickets ordered."
"Very helpful, kind and efficient"
"The seller was very kindly and helpful "
"While trying to get tickets online I found it very difficult and could not order them online kept giving me an error. Called the number and had a great help from the people at vivid seats."
"Meghan was the best!
Great Service."
"Victor was helpful in placing an order for me. I had a store credit that was not able to be applied online and he walked with through the process smoothly and quickly"
"Tia was a pleasure to work with"
"My experience with Meghan Powell is AWESOME!! Ms. Powell provides outstanding external customer service! Whenever I purchase concert tickets, I only go through her. Meghan is very knowledgeable, pleasant, reachable and its all done WITH A SMILE.
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"The ticket I purchased is way more expensive than similar ticket on the same website. Also the seller sent the ticket with wrong section number. I called the customer service and they don’t know how this kind of situation will be handled and just asked me to wait for a solution from another department. I will never buy a ticket from this website again."
"Irene was very nice and extremely helpful. "
"I had issues with the address section my card kept declining because of street address. but over the phone and talked to a person resolved the issue. Thank you!"
"Service was fast and professional"
"Meghan was incredibly friendly and super attentive. It’s hard to find good customer service these days but Meghan went above and beyond. She truly made the whole transactional experience easy and delightful. Thank you, Meghan, for you kindness and compassion - it did not go unnoticed. I wish you all the best and look forward to calling you directly for my future ticketing needs. "
"Marvin gave me absolute, excellent customer service and was a true pleasure to speak with. The Philadelphia 76ers game was great! I look forward to speaking with Marvin when I purchase tickets again. Thank you so much Marvin!"
"Dominga was very helpful during my experience of purchasing tickets. Unfortunately, I had to use the support phone number because their online credit card processing system refuses to accept my credit card. I have made slight changes to my name and address to try to get the Vivid Seats credit card processing system to accept my information, but it does not work. I can only purchase tickets through their support agents entering my information. This is now 2 transactions I have had to do this for. It greatly discourages me from purchasing from vivid seats again as I have been a customer for 7 years now."