"Great experience super helpful the whole time made my Experience 100% worth calling and getting the chance to speak with the great Barbara that made this whole trip possible "

"My questions were answered and he was able to help me get a ticket, all while having a great attitude!"

"I was not expecting my purchase to go so smoothly -- AND for the exact tickets that I had ordered to appear on my Ticketmaster account RIGHT AWAY!! Great service by Jaime! It was better than my first experience a year ago (which was bumpy but was still resolved satisfactorily). So I'll definitely be open to using Vividseats again!"

"He helped me buy tickets that the website would not allow. It was quick and painless."

"Christopher assisted me is getting a last minute parking pass for this weekends OSU vs Penn State game. We are traveling to the game from out of town and needed the parking pass sent overnight; which he confirmed before obligating himself to this. He is very articulate, confirming and did an amazing job!!! Would give him 10 starts if it was available. Thank you Christopher!"

"After looking at MANY various websites and apps vivid seats had some of the better deals. I still wasn't overly thrilled on the price though. After one short and sweet conversation Rafael helped me get a better price than what was posted anywhere else online. I have used both the app and website but this was my first time calling in and asking for help with the price. Rafael was extremely helpful and didn't try to upsell me. He was very polite and straight to the point which I appreciate. He asked if I needed a parking pass which he reminded me of, I said no, and that was it. Yet another great experience and great ticket purchase! Thank you once again Rafael. "

"I'm just waiting on the tickets I purchased "

"I called since I received an e-mail regarding a special birthday offer that was supposed to be available in the App but did not show up anywhere. Richard R looked into it, confirmed the discount, and handled the transaction via phone very efficiently.

I have received other offers vis e-mail that I have not been able to access via the App.

I received my tickets via e-mail within 5 minutes!!"

"I called customer service because the prices on Vividseats were significantly lower that a couple of other sites I had been sent to. I have heard of, but never used this site so I was nervous that I was missing something important as to why there was such a discrepancy. Joan assured me that the tickets were legit, explains how the company operates and was extremely helpful in picking tickets i.e., offering considerations on what would possibly make a certain section better/worse than another. Super helpful!!"

"I had been checking out the website and naturally thought the prices are pretty high, so I tried to call to verify seats and so on and Romeo hooked me up with such a better price for the same section to see Chris Rock! Can't wait to see the show!"

"Super great to work with!"

"App is very user friendly and I love the Klarna option for payment"

"Rasa and Myra were very helpful great service ,quick ,easy , convenient, thank you"

"Marvin was very helpful. Sometimes it is necessary to speak to a real person rather than doing a transaction totally on line. I was glad he could help me today. "

"Trina was great at assisting me in ordering my Journey tickets for sioux falls. She was very knowledgeable and helped me through the process."