"I was a little worried of buying some tickets that were listed at a really low price so I called the customer service number and spoke with Knute! Knute was amazing and explained the whole selling process and went over my guarantee and I feel so much better about my purchase. I will def keep buying tix from this website. "
"My customer service rep was outstanding!!!"
"It was a last minute decision to get tickets, Brady Davis was amazing!! Not only was he extremely easy to talk to, he went above and beyond. He was very informative on helping me understand the process of delivery options, he found better seats that had a delivery option was more fitting to my needs. I was the priority. His customer service was phenomenal!! Thank you Brady, our last minute plans went off without a hitch!! "
"I called in because I had a question about buying tickets and Nick answered the phone...He was very knowledgeable and professional he guided me through the process and I already have my tickets in hand...you guys get 11 out of 10 stars I will be a repeat customer "
"Tyler was awesome! My new ticket plug!!"
"Brady was great ! Very friendly, knowledgeable and helpful. His sharing of a personal connection he had with the KC Royals made buying tickets from him an extra special experience. Thank, Brady. I will definitely contact you the next time I need MLB tickets."
" I called in to get a last minute parking pass for the Pitt vs Penn State football game. I spoke with John and he helped me find the perfect parking pass to ensure I received it in time for tomorrow’s game! I will definitely use vivid seats again! Thank you John and vividseats.com!!!!"
"Brady Davis was very helpfull when I called in and was able to help me combine two sets of seats. "
"Luis was great and was very helpful! He remembered all my details when unfortunately my phone lost power and helped me out with inputting my gift card and promotional offer. I really appreciate great service and he made a huge effort to get everything done. I am so excited and cannot wait to go to this game!!! He definitely deserves a promotion for his hard work!!!"
"I could not get thru buying my tickets on line....for some reason the website froze.....So I called immediately and agent was very friendly and super efficient.............
Hoping that what I purchased is what I saw on line for the type of seats we paid for............I have never purchased tickets from a private agent.....always ticketmaster............so hoping all goes as smooth as buying the tickets......
Email came right away and tickets were easily printed.......so far super good...........My 9 year old will be so thrilled when I tell her what her birthday gift is this year...........we paid more for being late to go on line to purchase regular tickets thru ticketmaster...............but so so so happy there are companies such as yours that still can make a little girl's dream come true.......like my husband says.....some people know the price of everything but the value of nothing.......................we are very pleased and so excited for her (Sophia).....................
I am at home now and cannot remember the name of the awesome agent I was working with but I will forward that as soon as I get back to work tomorrow...........
Thank you kindly"
"I really appreciated Mr Goodman’s customer service ! He was efficient kind personable & quick! I appreciated it very much "
"Very helpful, thanks so much "
"Justin and I became acquainted by chance when I called for help with some tickets. Friendly guy, easy transaction, and found a good deal for me. Thanks Justin!"
"I was having some difficulty purchasing tickets online due to a problem with my bank. I was unaware of this problem so I tried to purchase my tickets online and Monique was able to help me figure out what was going on and was able to help me purchase my tickets. "
"personable, friendly, informative"