"After a few hours online, I made a phone call to Vivid Seats and spoke to Adam. He took care of ordering my tickets in less than 5 minutes. He was so helpful and pleasant!"

"Justine Goodman made the buying process so easy and it was a pleasure just conversing with him. The fact that he appreciates the 'awesomeness' of Chris Stapleton is a plus ;)"

"Tickets have not arrived by event start time. Been on hold for over 15 minutes"

"Great,friendly,expert and you can trust"

"I spoke to John Charles and he was amazing! So helpful love him"

"Jonathan was super helpful. I understood everything he said. He made purchasing tickets a breeze and I got a discount!!"

"Very helpful excellent costumer service "

"Hello I called about the ticket I wished to purchase as I found it advertised for $119.00 and when I clicked on the Vividseats advertisement your web site opened with that price but a different venue. I have already requested Vividseats to honor the original price advertised in my email. I am waiting for a response now.
Kate"

"She was professional and very helpful with my needs."

"My ticket buy experience proved enjoyable today, with CSR Lewis providing excellent help, advice and service. That's the sort of experience that would make me return to Vivid Seats to find more concert tickets.

Thanks,
Mark"

"LADIES IF YOU TRYIN TO FIND SOME TICKETS ASK FOR ROMEO THAT MAN IS AMAZING HE HOOKED ME UP WITH THE BEST TICKETS FOR MY BUDGET PLUSE HE WAS SUPER FUNNY AND SWEET HONESTLY I WILL NEVER NOT BUY A TICKET FROM VIVID SEATS AND NOT ASK FOR ROMEO. IF HIS MANAGER IS READING THIS GIVE THAT MAN A RAISE HE IS AMAZING I NEVER WRITE REVIEWS BUT I HAD TOO JUST FOR HIS AMAZING SERVICE "

"Called customer service to purchase tickets for a hockey game that I was having trouble purchasing online and the customer service team resolved the issue quickly and promptly going to see a hockey game!!"

"I called asking about a ticket and it transferring to Flash Seats. Adam totally explained how it works and to call back if any issues. Very professional and asked questions to make sure I got everything I needed. "

"Monique was the customer service representative. We interacted first via online chat and then by phone. Monique was prompt, professional, and courteous throughout the entire process. She is a model of customer service."

"Nick was so helpful in getting my order taken care of since I was not using a standard credit card."