"this was my 1st experience w/ using Vivid Seats. Fernando was awesome - patient, pleasant, friendly, helpful. He provided great customer service. "

"Mr Richard helped make my experience of purchasing tickets for the New Orleans Saints a breeze and comfortable experience! Loved the customer treatment and ease of relaying information.
Thanks again Richard and have a blessed evening!"

"Our customer person, Rita acted with great charm and professionalism. She could not have been better. Thank you."

"Cymer helped us get our tickets within 20 min even after we changed sections on him multiple times. A+ employee! Got us a great deal for a concert we can’t wait for!"

"Jaime was very helpful over the phone with me. He reassured me that I would get my tickets as well as get charged accordingly. Thank you!"

"I would definitely share this website to my friends."

"Worst experience ever. It almost ruined the concert for me. It is the biggest ripoff ever! They just send you to Ticketmaster and charge $35 for it. Then never send you ticket? WTH"

"I was having trouble getting the discount I wanted online, so I called VividSeats and Myra was able to get me a great rate for the tickets I wanted quickly and efficiently! Thanks Myra!"

"I bought tickets not knowing they were a resale company. I had been redirected to their website through what I thought was a legitimate website. They do not honor refunds even when the event offers them do to cancellation or postponement. "

"I got on line to get the tickets by looking at stadium and there was all together glitch so I had to call
"

"Charlie was extremely helpful and courteous. "

"Fast Service and very helpful "

"I dealt with Jamie on the phone. He did a great job! Everything went smooth and easy without any issues. Could t have been a better experience. "

"I tried to repurchase my tickets under the condition that my old tickets will be sold through their platform. Got transferred to a sales rep and he told me that I have to resell them individually. I asked to speak to supervisor and he wouldn’t transfer and hung up on me. Unbelievable. I want my money back for the misinformation provided and why do I have to deal with it now??? Pull up all recordings and see what I had to go through."

"My phone call was taken by Josephine and was able to help. She was extremely patient while taking care of this transaction. Happy Happy Sunday Josephine
Wayne"