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Verified
5/5

2018-07-16

Outstanding customer service...Give Brady a raise

"I just got off the phone with Brady Davis and he did an outstanding job guiding me through the purchase process for some tickets. He answered all my questions and offered several great solutions to concerns I had due to the fact we’re traveling to the venue to which we purchased tickets. He made the experience both easy and enjoyable

I’ll be a vivid seats fan from now on, solely due to Brady’s efforts...keep up the great work!
"

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Verified
5/5

2018-07-16

Review of Cardinal ticket purchase

"I had ordered tickets by email before but the system locked up. It is Monday. Francis took my phone call. He was outstanding in his help. Could not have ask for any better.
Tickets are printed off and ready to go.
Thank you very much.
"


Verified
5/5

2018-07-16

purchasing cougar football tickets with JOhn Lipinski

"Fabulous! John was very personable and went out of his way to help me. I would buy from him again"


Verified
4/5

2018-07-15

Great Customer Service Reps

"Called about an issue with the app and a rep was able to help me so well. The transaction was smooth and he even helped me save a little bit more money. Thanks, Luis! "

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Verified
4/5

2018-07-16

First time buyer

"I had issues with the on-line app there were to be 6 numbers sent to my E-Mail to continue with my ordering I only received 5. So I made a call and was expedited rather quickly, Monique took all the information and I was surprised she gave me her Ext. if there were any other questions or changes. "


Verified
4/5

2018-07-15

Saratoga tickets

"We ordered several groups of tickets for several dates. Our sales associate worked with me to be sure we got everything we wanted."

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Verified
5/5

2018-07-15

Great Service!!

"I had amazing service with Vivid Seats!! My order was super confusing and difficult with my ways of purchasing and Monique was super patient and super nice! Great service!!! "


Verified
5/5

2018-07-15

Wonderful sales experience

"Monique was pleasant and very helpful . She guided me through the process and I was able to find the seats I wanted quickly. "


Verified
5/5

2018-07-15

Excellent

"The customer service representative was great and very professional!!"

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Verified
5/5

2018-07-14

Always satified

"Alex was polite and curtious. Was really amped up about helping you resolve any issues or just in assisting you in finding what you where looking for. I am always satisfied when I do my booking with Vivid Seats. Thanks a million!!
Mike
"

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Verified
5/5

2018-07-14

Easy Peasy!

"Alex was very helpful and efficient in the process, I will not hesitate to contact him in the future!!"

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Verified
5/5

2018-07-14

Very helpful John (#2042)

"John walked me through the purchase - very friendly and knowledgeable. Besides a good salesperson he would make a
great friend - that's good for business.
"


Verified
5/5

2018-07-14

Great

"Nice guy made it easy quick on phone for maybe 5 mins "

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Verified
5/5

2018-07-14

Customer service

"Excellent customer service rep Adam helped me and my father out on our tickets. Thanks so much. "

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Verified
5/5

2018-07-14

Justin at Vivid Seats was awesome!

"I never purchased through Vivid Seats before but my experience with Justin was fantastic. He was very thorough and answered my questions and put my mind at ease. He was also very patient. I would definitely call him again to purchase other tickets."