"Monique, who I talked to on the phone, was very helpful in answering my questions."

"easy to talk to customer service, quick , accurate and pleasant"

" Ticket purchase was orderly efficient and courteous. I will use your company again for future purchases. "

"I was having issues trying to purchase the tickets online on the website and for some reason I was unable to do so. I called and a gentleman named Adam helped me complete the transaction. I am so excited about going to this event. I am so glad I was able to purchase these tickets."

"My concearn is about issues on trying to buy the tickets online by Paypal, reason why I had to call.
When doing the process of purchase online, the website informed that there was an error on my phone number. However, I am pretty sure that everything is all right with it, so it must be a problem in your system.
Despite of that, I was well attended by a call center operator named James, and the phone service was efficient."

"I have used Vivid many a time.Today the system wouldn't accept my password, I called and was transferred to a tech who hung up on me, got a second rep. Who was very nice said it would be best if I were at my computer so I said I would call back.Monique was my sales rep.,she was very helpful, and helped with the purchase of the 6 tickets I was after.I will definitely work with her for all our ticket needs.By the way the tech gave me a password to use and that wouldnt go thru either!! I'll stick with Monique!!
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"Monic was very helpful and answered every question efficiently and quickly. Our order was complete in less than 10 minutes. She had great suggestions in finding seats with the best view and least amount of money. Thanks Monic!
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"Went very well and didnt take long at all and Daniel was great."

"I was a little confused about the expected shipping date because it said it would be sent to me the day after the concert. I was put in contact with Daniel and he was super nice and really helped me out."

"I had no idea what I was doing. Your ticket agent Lewis walked me through all my questions and helped me to get good seats in my price range!"

"John was great! He helped us find great seats and for a price in our budget! Will definitely use again! "

"I was concerned after reading several reviews that were negative, but I knew there would fees added to my order (quite honestly, who doesn't expect that when resale tickets are involved?). We purchased tickets to see Hamilton in Des Moines. We don't live there, so they were shipped special delivery to a FedEx location and all went well. The tickets were there waiting on us in Des Moines, no issue getting in and we paid a very good price...even with the fees it was half of what the people around us had paid!"

"I had trouble purchasing tickets online for a concert but called Vivid Seats. Luis helped me, and he was wonderful!! Was so efficient and business-like. He made all the difference in my buying experience."

"The representative was extremely helpful. Thanks a lot."

"daniel ext 2732 was both knowledgable and helpful and I am very satisfied"